Who We Are
MilkShake Factory has been perfecting handspun shakes and premium chocolates since 1914. Our new Preston Valley location is locally owned and operated — and we're bringing the best milkshakes and chocolate North Dallas has ever seen.
No fryers. No grease. Just great desserts, great people, and a team worth showing up for.
The Role
As a Team Member, you craft the product, serve the guests, and keep the store running smoothly. We'll train you on everything — all you need to bring is a great attitude and a willingness to work.
What You'll Do
- Craft high-quality milkshakes, sundaes, and chocolate barks to standard — every time
- Deliver genuine, friendly service that makes guests want to come back
- Drive sales through sampling, product recommendations, and natural upselling
- Handle customer concerns calmly and professionally
- Keep the store clean, stocked, and organized — floor, coolers, and stockroom
- Follow cash handling, food safety, and safety procedures accurately
What We're Looking For
- Friendly, reliable, and a team player
- Comfortable on your feet in a fast-paced environment
- Customer service or cash-handling experience is a plus — not required
- Flexible availability including evenings, weekends, and holidays
- Able to stand for extended periods and lift up to 25 lbs
Why This Job
- Chill dress code, great team, real community
- No grease, no fryers!
- Grow into leadership — we promote from within and mean it
- Become a chocolate expert (seriously, other chocolate will never hit the same)
- Get in early - we're building our first North Dallas location and you'd be part of building it from scratch
Locally owned. Nationally backed. Come shake things up!
At MilkShake Factory, we're on a mission to craft moments of joy through our handspun milkshakes and premium chocolates. If you're seeking an opportunity to have fun and master the art of desserts, look no further – you've found your place.
We've been busy perfecting our craft since 1914 and we're excited to expand our legacy with you. Joining our team comes with SWEET perks:
Embark on a journey with us where there is room to grow and develop internally
Come shake things up with MilkShake Factory!
Exciting news - we're expanding our operations coast to coast! Check out our openings at our franchise locations or join us in our hometown of Pittsburgh, PA.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to MilkShake Factory Corporate.