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TEAM MEMBER

Rusty Taco

Gilbert, AZ

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JOB DETAILS
SKILLS
Beverages, Card Processing, Communication Skills, Credit Cards, Credit Processing, Customer Support/Service, Detail Oriented, Diversity, Food Safety, Housekeeping/Cleaning, Lift/Move 25 Pounds, Multitasking, Order Processing, Organizational Skills, Point of Sale (POS) Systems, Presentation/Verbal Skills, Problem Solving Skills, Retail, Time Management, Training/Teaching, Up-Selling
LOCATION
Gilbert, AZ
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Training & development

TEAM MEMBER– Rusty Taco
Department: Operations
Status: Hourly, Non-Exempt
Reports to: General Manager



Job Purpose:
At Rusty Taco, our team members are the first point of contact for our guests and play a critical role in delivering friendly, fast, and accurate service. A successful team member is cheerful, detail-oriented, and thrives in a team environment where every guest interaction matters. Team members are responsible for greeting customers, taking orders, handling transactions, and ensuring guests leave happy and eager to return.


Core Responsibilities:
Guest Interaction & Order Taking
• Greet guests warmly and create a welcoming environment from the moment they walk in.
• Take accurate food and drink orders using the POS system, while answering questions about the menu and ingredients.
• Suggest additional items and upsell when appropriate to enhance the guest experience.
• Ensure order accuracy and communicate clearly with the kitchen team to relay special requests or modifications.


Cash Handling & Register Operation
• Operate the point-of-sale system efficiently, including processing cash, credit/debit card, and gift card transactions.
• Count cash drawers at the beginning and end of shifts to ensure accuracy.
• Follow all cash handling and loss prevention procedures.


Customer Service & Issue Resolution
• Resolve guest concerns or complaints in a professional and timely manner, escalating to management as needed.
• Monitor the dining area and beverage station to keep the environment clean, stocked, and guest-ready.


Cleanliness & Support
• Maintain a clean and organized cashier station, dining room, and restocking areas.
• Assist with opening and closing duties, including wiping surfaces, sweeping floors, restocking supplies, and taking out trash.
• Help support teammates in other areas as needed during busy times.


What We’re Looking For:
• Positive attitude and enthusiastic personality
• Strong attention to detail and ability to multitask
• Clear and professional verbal communication skills
• Ability to adapt to a fast-paced environment and shifting priorities
• Willingness to take initiative and help wherever needed


Preferred Qualifications:
• Previous cashier, retail, or customer service experience
• Flexible availability, including weekends and holidays
• Ability to be cross trained in other roles such as hosting or running food
• Valid Food Safety Certification or willingness to obtain upon hire


Physical Requirements:
• Able to stand and walk for long periods
• Bending, lifting, and moving items up to 25 lbs
• Able to perform job duties in a fast-paced environment


Rusty Taco is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.

About the Company

R

Rusty Taco

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