Team Member - Moo Moo Express Car Wash

Express Wash Concepts

Raleigh, NC

JOB DETAILS
SALARY
SKILLS
Automotive Industry, Car Wash, Customer Escalations, Customer Relations, Customer Support/Service, Customer Training, Equal Employment Opportunity (EEO), Genetics, High School Diploma, Knowledge Base, Lift/Move 25 Pounds, Quality Assurance, Quality Control, Quality Management, Retail, Safety Compliance, Safety Equipment, Sales, Standard Operating Procedures (SOP), Up-Selling
LOCATION
Raleigh, NC
POSTED
Today

Job Overview Join one of the fastest‑growing car wash companies in the region. The Team Member starts at $15.00/hour with opportunities for advancement and training. We focus on customer service, eco‑friendly operations, and career growth.Benefits Pay increases tied to training and skill developmentRecognition programsOngoing training and professional developmentUnlimited Wash Club membership50% off retail itemsCompany‑provided uniformsPaid vacation (per Employee Manual)Responsibilities Provide exceptional customer service and focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products.Educate customers on the benefits of the Unlimited Wash Club.Greet customers and exceed expectations through long‑lasting first impressions.Actively engage with customers pre‑ and post‑wash to ensure 100% satisfaction.Maintain quality assurance through accurate quality control checks.Comply with all safety protocols and standard operating procedures.Address customer escalations calmly and professionally.Operate basic retail equipment (computer, POS, etc.).Pitch the membership when interacting with new customers.Learn the wash process and equipment to expand the knowledge base.Perform other related duties as required and assigned.Qualifications High school diploma or equivalent, or current enrollment.Ability to work flexible hours, including weekends.Stand and move throughout the site for the entire shift in a fast‑paced environment.Work outdoors in all weather conditions.Lift up to 25lbs. consistently and up to 50lbs. occasionally.Positive attitude, willingness to take direction, and a professional appearance.Follow safety guidelines and wear required safety equipment.Equal Employment Opportunity Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.#J-18808-Ljbffr

About the Company

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Express Wash Concepts