Team Member Relations Thrive Coach

Join the Black Cultural Zone CDC as a Team Member Relations Thrive Coach!

Are you a skilled mediator, coach, and people advocate who believes in the power of healthy workplace culture? The Black Cultural Zone CDC (BCZ) is seeking a Team Member Relations Thrive Coach to lead conflict resolution, performance coaching, health and safety compliance, and team member wellness support. This role is central to BCZ's commitment to a thriving, mission-aligned team.

WHAT YOU'LL DO

• Lead Performance Coaching: Serve as the primary facilitator for performance coaching conversations, supporting team members and leads in navigating growth, accountability, and professional development.
• Facilitate Conflict Resolution: Lead conflict resolution processes, mediation sessions, and health and safety investigations in collaboration with the Manager, Human Resources and COO.
• Manage Leave Support: Support team members navigating life events requiring leave by connecting them to EAP resources, benefits information, and organizational support systems.
• Oversee Team Member Recognition: Manage team acknowledgment systems including shoutouts, newsletter highlights, anniversaries, and milestone celebrations to foster a culture of appreciation.
• Support Wellness Initiatives: Design and facilitate team member wellness programming, check-ins, and culture-building activities aligned with BCZ's THRIVE framework.
• Maintain Compliance Documentation: Complete government and compliance documentation related to health and safety investigations, leave administration, and team member relations matters.
• Provide Coaching Office Hours: Hold regular open office hours to provide confidential coaching, guidance, and support to team members across all BCZ entities.
• Uphold BCZ Values: Model BCZ's C.R.E.A.T.E. values in all coaching interactions, team collaborations, and organizational culture-building activities.