Team Member

A Team Member at Miller’s Ale House plays a key role in creating a welcoming and enjoyable experience for guests. They are responsible for greeting and assisting customers, taking orders, serving food and beverages, and ensuring that dining areas are clean and well-maintained. Team Members also support daily restaurant operations by helping with food preparation, following safety and cash-handling procedures, and collaborating with coworkers to maintain smooth service. 

This position is located in Staten Island, NY.

• Greet and assist guests warmly to create a welcoming atmosphere.
• Take and process food and beverage orders accurately.
• Answer guest questions and provide menu recommendations.
• Handle guest concerns or complaints professionally and promptly.
• Serve food and drinks in a courteous and timely manner.
• Assist with basic food preparation and presentation as needed.
• Ensure orders are complete and meet quality standards.
• Maintain cleanliness and organization of dining areas, kitchen, and workstations.
• Follow safety, sanitation, and cash-handling procedures.
• Assist in restocking supplies and ensuring equipment is in working order.
• Work closely with coworkers to ensure smooth and efficient restaurant operations.
• Communicate effectively with team members and management about tasks or guest needs.
• Support team members during peak hours to maintain service standards.