Front of House Team Member (Customer Service / Cashier) — The Pinnacle Chick-fil-A
Do you thrive on serving others, sweat the small stuff, and take pride in going above and beyond for guests? We're hiring a Front of House Team Member — a customer service and cashier role — to join our restaurant team! In this role, you'll be a key part of our crew, greeting guests, running the register, and creating a fast, friendly experience at the front counter.
We're proud to invest in our people and offer a supportive environment where you can build skills and grow. In this position, you'll help bring our mission to life: being part of our guests' lives and the communities we serve.
Why You'll Love Working Here:
- Work-Life Balance: We know personal time matters, so we offer flexible scheduling that supports a healthy work-life balance.
- Growth Opportunities: We invest in our team members' growth, with paths for career advancement, leadership development, and continued training.
- Industry-Leading Customer Service: Join a restaurant team known for delivering top-tier customer service in the fast food industry — serving our guests and each other is what sets us apart.
- Team Spirit: We work hard and always take time to celebrate our wins together.
- Comprehensive Training: No experience? No problem. We provide complete training covering every part of restaurant operations.
Benefits:
- Competitive pay (Full-Time starts at $15/hr, Part-Time starts at $14/hr).
- Career growth opportunities, including leadership development and ongoing training.
- Full-time team members qualify for paid vacation after one year, plus health insurance contributions.
- Scholarship opportunities to help invest in your future.
- A free employee meal for every shift of 5+ hours.
- Work-life balance — we're closed on Sundays.
Responsibilities:
- Greet every guest with a smile and take accurate orders as a cashier at the front counter or register.
- Handle cash and card transactions accurately using our point-of-sale (POS) system — strong cashier and customer service skills are a must.
- Answer questions about the menu and offer suggestions to help guests order with confidence.
- Address guest concerns quickly and effectively, delivering the level of customer service our restaurant is known for.
- Keep the front counter and lobby clean, organized, and well-stocked, following all restaurant sanitation and safety guidelines.
- Communicate clearly with the kitchen and rest of the restaurant team to keep orders moving quickly and accurately.
Qualifications and Skills:
- No previous cashier or restaurant experience necessary — we'll train you.
- Strong customer service and communication skills.
- Comfortable handling cash and working with a point-of-sale (POS) system.
- Comfortable working in a fast-paced restaurant environment while staying positive under pressure.
- Adaptable, reliable, and hardworking.
- Able to lift up to 40 pounds and remain standing for extended periods.
Ready to start your restaurant career with Chick-fil-A? Apply today for this customer service / cashier position, and our team will reach out within 1–3 business days to walk you through next steps. Please don't contact the store directly.