Team Operations Manager

Our company culture sets us apart. At Favorite Day Maid in Eagle, ID, we're hiring a full-time Team Operations Manager who believes in giving their best every day and going the extra mile to ensure customer satisfaction. This entry-level role provides crucial operational and administrative support while earning $42,000 – $48,000/year.

The Culture You'll Join:

Since 2018, Favorite Day Maid has become one of Boise's most trusted names in home cleaning. Our team is trained to the highest industry standard, and we're proud of the top-tier service we provide to every single client. But that's not all-we love our community, too. Whether it's partnering with Shades of Pink to offer free cleanings to cancer patients or running annual donation drives for local animal shelters, we're always looking for ways to give back.

Team Operations Manager Benefits:

• PTO
• Growth opportunities
• Uniforms
• PT and massage paid for
• Personal development
• Company parties

We believe in excellent pay, meaningful benefits, and a healthy work-life balance. Because when you feel good, you do great work, and we wouldn't be where we are without our incredible team.

IN THIS ADMINISTRATIVE ROLE YOU WILL:

• Work in our office for 30 - 40 hours/week from Monday through Friday
• Interact with customers, guide employees, and help keep workdays smooth and seamless
• Add new clients to the schedule and adjust routes for maximum efficiency and productivity
• Adjust employee schedules as needed
• Provide employees with business updates, timely reminders, and regular follow-ups to ensure they're doing the best they can
• Follow up with new clients to ensure they're happy with our cleaning services
• Maintain accurate administrative records
• Track staffing/hiring metrics, hire new employees, and oversee their onboarding
• Process and submit payroll

DO YOU BRING THESE QUALIFICATIONS?

• Reliable, self-motivated mentality with a solid work ethic
• Strong organizational skills
• Clear and professional communication skills
• Close attention to detail
• Ability to multitask, manage time effectively, and stay calm while under pressure

Preferred Criteria

• Leadership/supervisory experience
• Scheduling experience
• Customer service experience
• Experience working in an office

To be considered for this entry-level position, include a short paragraph answering the following:

"Describe a time when you had to stay organized while managing multiple responsibilities. What system or approach did you use?"

Applications without this response may not be considered.

Make a substantial impact on our office by becoming our new Team Operations Manager! Take the first step by completing our short initial form.

Must have the ability to pass a background check and drug screening test.