Coaching, Cost Control, Customer Satisfaction, Food Quality, Food Safety, Problem Solving Skills, Quality Management, Reporting Skills, Staff Training, Training/Teaching
The Team Trainer in Wilkesboro, NC, works in crew roles such as cashier or drive-thru while training new employees. They serve as the go-to person during shifts to resolve issues and support team members.
Responsibilities include:
- Training and coaching current employees, leading new product or procedure training
- Overseeing team members when managers are absent
- Ensuring customer satisfaction
- Guiding and developing the team
- Maintaining standards and quality
Additional duties involve:
- Participating in pre-shift huddles or meetings
- Scheduling
- Managing food costs and controls
- Preparing productivity reports
- Setting up functional areas and dining spaces
- Ensuring food safety, quality, and order accuracy