Sign upLog in

Teamcenter Support lead

ICONMA, LLC

Fort Worth, TX

Apply
JOB DETAILS
SALARY
$58.57–$60 Per Hour
SKILLS
Acceptance Testing, Analysis Skills, Automation, Bill of Materials (BOM), CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Continuous Improvement, Cross-Functional, Document Change Management, Entertainment and Media, Health Plan, Help Desk, High Availability, Identify Issues, Information Technology Consulting, Knowledge Base, Maintenance Services, Manufacturing, Metrics, Performance Management, Performance Metrics, Problem Solving Skills, Product Lifecycle Management, Release Management/Engineering, SAP ECC (fka SAP R/3 and SAP ERP), Service Level Agreement (SLA), Software Administration, Software Patches, Standard Operating Procedures (SOP), Teamcenter, Time Management
LOCATION
Fort Worth, TX
POSTED
14 days ago
Our client, a IT Services and Consulting company, is looking for a Teamcenter Support Lead for their Fort Worth, TX location.
 
Responsibilities:
  • Hrs Lead L2/L3 application support for Siemens Teamcenter Unified & Active Workspace (AWC) environments, ensuring high availability and performance of PLM systems
  • Own incident, service request, and problem management, including RCA, defect resolution, and continuous service improvement
  • Provide end-user support across global user base (engineering, manufacturing, suppliers) via ticketing tools, chats, and calls
  • Troubleshoot and resolve complex functional and technical issues across Teamcenter modules (BOM, Workflow, Change, Document Management)
  • Manage and support integrations with upstream and downstream systems (CAD tools, SAP/ERP, MES, third-party applications) ensuring data consistency and interface stability
  • Coordinate with cross-functional teams (L1 support, infra, vendors, Siemens GTAC) for issue triage, escalation, and timely resolution
  • Support release management, deployments, patches, and minor enhancements including validation support (SIT/UAT/Production)
  • Perform application monitoring, log analysis, and proactive issue detection to minimize downtime and reduce ticket volumes
  • Develop and maintain runbooks, SOPs, knowledge base articles, and drive shift-left/automation initiatives
  • Track and report service KPIs, SLAs, and compliance metrics, and contribute to continuous improvement and optimization initiatives
 
Requirements:
  • 10+ Years of Teamcenter Application Support Experience
Top Skills:
  • Teamcenter Application Support
  • Teamcenter Administration
  • Teamcenter Configuration
  • Teamcenter Support team will work with this person
Skills:
  • Category                                                    Name         Required   Importance       Experience
  • Info, Media & Entertainment     Application support        Yes    1
  • Product Lifecycle Management     Teamcenter            Yes         1
 
Why Should You Apply?  
 

About the Company

I

ICONMA, LLC

Resume Resources

Free Resume TemplatesFree Resume Builder