Teammate Relations Consultant

Overview

At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

As the Teammate Relations Consultant, you will be seen as a subject matter expert within the Teammate Relations function inside the HR Team. You will work closely and collaboratively with HR Business Partners and other HR Centers of Service leaders to provide an exceptional, equitable and compliant teammate relations experience to teammates, leaders and other stakeholders. This role will primarily consist of conducting all levels of investigations and involve ensuring up to date and compliant company policies and practices, driving the enterprise teammate relations strategy and developing internal procedures and processes for the Teammate Relations Team.

Accountabilities/Responsibilities:

Reporting to the Director of Teammate Relations, the TM Relations Consultant is responsible for conducting end to end teammate investigations in accordance with SCAH policies and procedures and will be responsible for supporting all polices and compliance related initiatives and tasks for SCAH HR. The TM Relations Consultant will work across the enterprise in a way that supports all corners of the business from the Field to Support Services. The ideal candidate will be able to handle sensitive and confidential information while conducting high quality professional and impartial situational investigations.

• Impartially investigate complex teammate relations issues and prepare thorough reports, clear communication and recommendations of the findings.
• Serve as a subject matter expert on policy interpretation and maintain consistent approaches in recommendations.
• Consult with COE's on leave of absence and workers compensation matters and provide clear communication and recommendations on situations in partnership with HR Business partners.
• Use data to spot trends or hotspots for teammate relations issues in order to make proactive recommendations on training, education and other relevant programs.
• Support policy interpretation and compliance activities including audit response and teammate experience guide.
• Continually improve processes and procedures to become the best possible partner to HR COE's, stakeholders and the teammates and leaders served.
• Interface with relevant stakeholders in Legal and Compliance in order to achieve shared goals and strategies.
• Remain current on Federal, State and local laws.
• All other duties as assigned.

Qualifications

• BA/BS Preferred
• 5+ years of Human Resources or a related teammate support experience
• Ability to handle sensitive and confidential information with discretion
• Ability to prioritize and reprioritize tasks.
• Ability to provide clear and reasonable recommendations regarding the findings of an investigation.
• Proficiency in using Microsoft Office (Word, Excel and PowerPoint).
• Strong communication and analytical skills.
• Strong organization skills, detail oriented, and ability to multitask in a challenging environment.
• Experience with any or all the following platforms preferred: Microsoft Teams, Zoom, ServiceNow, iCIMS and UltiPro

USD $95,000.00/Yr. USD $105,000.00/Yr.