Tech Infra Program Manager I, Network Design and Deployment Team (NIDD)

Amazon.com Inc

Dublin, OH

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Capacity and Performance Management, Channel Strategies, Cloud Computing, Computer Engineering, Conferences, Construction, Corrective Action, Customer Experience, Leadership, Maintain Compliance, Mentoring, Multitasking, Negotiation Skills, Network Architecture/Engineering, Network Design, Network Monitoring, Network Operations Center, Operations Management, Plan Meetings, Problem Solving Skills, Process Improvement, Progress Reports, Project/Program Management, Requirements Management, Resource Utilization, Safety Standards, Scalable System Development, Startup, Supply Chain, Technical Leadership, United States Citizen
LOCATION
Dublin, OH
POSTED
30+ days ago

Application deadline: Apr 1, 2026 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and were looking for talented people who want to help. Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS Network Design and Deployment Team (NIDD) team is searching for a passionate and talented Technical Infrastructure Program Manager (TIPM) to drive Data Center and Network Capacity planning in N. America. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre-requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the ADC Organization to effectively plan and deliver data center capacity. This position requires that the candidate selected be a US Citizen. Key job responsibilities - Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate. - Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes. - Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed. - Provide program progress reporting on a regular basis. - End to end responsibility for the programs execution and success. - Manage multiple competing projects/programs simultaneously. - Develop and implement scalable, data-driven process improvement/automated solutions. - Keep the customer experience as the primary focus. - Meets/exceeds Amazons leadership principles requirements for this role About the team The Network Design and Deployment Team (NIDD) team oversees the design and deployment of cable infrastructure within ADC regions. This includes milestone review, comment issuance, and ensuring accuracy and efficiency. NIDD planning also assesses partner team designs to ensure compliance with AWS and customer requirements, focusing on cabling pathways, sizing, location, type, classification, and installation. The team provides telecom room designs, including sizing and power for various rooms, as well as user-outlet designs. The role involves coordinating meetings with partner teams to clarify ownership for delivering connectivity, working with multiple design/construction teams from pre-permit to hand-off to operations. Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud. Inclusive Team Culture Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles