State of Idaho Opportunity
Idaho Division of Veterans Services - Caring for America's Heroes
This position will remain open until filled; the posting will be taken down once a candidate is selected
The Idaho Division of Veterans Services (IDVS) is recruiting for a full-time Technical Records Specialist 1 position (Ward Clerk) to support the Lewiston Veterans Home.
The ideal candidates will be proactive, professional, and self-motivated, possessing exceptional customer service and organizational skills, pays attention to detail and has some financial office experience. We work hard to be team-focused, to celebrate our staff, and to end our workday knowing that we've made a difference in the lives of our residents.
Responsibilities:
- Maintain accurate and organized resident medical records and charts.
- Review physician orders and medical records for completeness and required signatures.
- Enter physician orders, vital signs, weights, admissions, discharges, and other resident information into clinical software.
- Prepare medical records and required paperwork for new admissions, appointments, transfers, and discharges.
- Track laboratory orders, X-rays, results, and other resident medical information to ensure timely follow-up.
- Maintain resident appointment and transportation calendars and assist with coordinating appointments.
- Maintain unit spreadsheets, resident rosters, infection-control records, and other required tracking documents.
- Print and prepare medication sheets, treatment sheets, physician orders, and other clinical documentation.
- File reports, laboratory results, and other medical documentation accurately and promptly.
- Answer multiple phone lines and greet and assist residents, visitors, staff, and outside providers.
- Communicate with nursing staff, other facility departments, the VA, and outside healthcare facilities regarding resident appointments and records.
- Maintain nursing-station forms and office supplies.
- Enter and maintain staff in-service/training information and assist with required reports.
- Handle confidential resident and medical information in accordance with facility policies and privacy requirements.
- Provide general clerical and administrative support to the nursing unit.
- Perform other related duties as assigned.
Minimum Qualifications:
- Provide clerical or administrative support in a healthcare, medical, or long-term care setting.
- Maintain confidential records, medical charts, or other detailed documentation.
- Data entry and electronic medical record (EMR/EHR) or similar computer systems.
- Provide customer service, answering multi-line phones, and assisting staff, residents, and visitors.
- Coordinate appointments, maintaining calendars, filing records, and managing multiple priorities in a busy work environment.
Experience:
- Monitoring a records system to identify and correct errors.
- Researching a variety of sources to resolve problems.
- Interpreting, explaining, and applying regulations, laws, or complex policies to carry out assignments.
- Entering and retrieving data using a computerized records system.
MQ Specialties:
Some knowledge of:
- Medical terminology and the general benefits of Medicaid, Medicare, and major insurance companies.
- Financial record keeping.
Experience:
- Using spreadsheet software; storing, retrieving, and compiling information in a report format using data base software.
- Working with sensitive or restricted data.
- Using MS Excel and MS Access software.
Benefits:
WE OFFER EMPLOYEE BENEFITS BEYOND COMPARE:
- Excellent low-cost Health, Dental and Vision insurance.
- Participation in one of the nation's best state retirement systems PERSI Retirement.
- Generous vacation and sick leave accrual beginning as soon as you start.
- Paid parental leave.
- Eleven paid holidays a year.
- Multiple retirement plans, including an optional 401k & Deferred Compensation plan.
- Group Life Insurance/Disability Insurance/Supplemental Life Insurance.
- Employee Assistance Program.
- Flexible Spending Accounts.
- Wellness programs.
- Robust ongoing training opportunities.
- Benefits Summary (Download PDF reader).
EEO/ADA/Veteran:
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
Preference may be given to veterans who qualify under state and federal laws and regulations.
Contact Amy Grijalva, HR Business Partner, with any questions. amy.grijalva@veterans.idaho.gov or 208-750-3629.
- Benefits may not be applicable for temporary or seasonal positions.