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Tech Support (Call Center)- 2nd Shift

Nesco Resource, LLC

Tulsa, OK

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JOB DETAILS
SALARY
$17–$18 Per Hour
SKILLS
Call Centers, Call Volume, Communication Skills, Computer Systems, Consulting, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, High School Diploma, Identify Issues, Multitasking, Operational Support, Problem Solving Skills, Quality Management, Quality Metrics, Team Player, Technical Recruiting, Technical Support, Telephone Technology, Typing
LOCATION
Tulsa, OK
POSTED
12 days ago
Tech Support (Call Center)
We’re hiring a Tech / Customer Support professional to join a growing customer solutions team in the Tulsa area. This is a long-term opportunity with a company that supports residential and commercial customers through innovative smart technology and connected device solutions. If you enjoy helping people, solving technical issues, and working in a fast-paced support environment, this is a great opportunity to grow your technical and customer service career.
Pay & Schedule
Pay: $17-18/hour
Schedule: 2nd Shift- 2 PM- 10:30 PM | Five days/week including one weekend day
Location: Full-Time | On-Site | Tulsa Area
Type: Contract-To-Hire | Long-Term Opportunity
Overtime: Flexibility to stay late or arrive early based on business needs
What You’ll Do
  • Provide phone-based technical and customer support to residential and commercial clients
  • Troubleshoot connected devices, monitoring equipment, and smart technology systems
  • Research customer concerns and identify effective solutions while maintaining professionalism
  • Deliver a calm, positive customer experience during high-volume support calls
  • Document customer interactions and update account information accurately
  • Escalate complex technical issues appropriately while following company procedures
  • Maintain service quality standards and support overall customer satisfaction goals
Requirements
  • Previous technical support or call center experience required
  • Strong customer service and communication skills
  • Ability to navigate multiple computer systems efficiently
  • Minimum typing speed of 30–40 WPM preferred
  • Stable work history and dependable attendance
  • High school diploma or GED required
  • Ability to pass pre-employment screenings including background check and drug test
Work Environment
  • Professional office and call center environment
  • Climate-controlled facility with team-oriented atmosphere
  • Fast-paced setting with consistent inbound and outbound customer interaction
  • Position requires extended periods of sitting, computer use, headset communication, and multitasking throughout the shift
  • Schedule flexibility required based on operational and customer support demands
Apply today to learn more about this long-term opportunity with a growing customer support and technology team.
Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pro011 #LI-BH1
 

About the Company

N

Nesco Resource, LLC

Companies need talent. You want job opportunities.

That’s where we come in. We create meaningful connections between companies and candidates, and we’ve been doing it for over 65 years.
Our national workforce solutions include contract, contract-to-hire, direct placement services, and managed services for a variety of industries.

We employ specialized recruiters focused in Engineering, Information Technology, Accounting & Finance, Administrative & Customer Service, and Manufacturing & Distribution.

When you need to find a job, we're your partner.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
EMPLOYEE BENEFITS
Paid Sick Days, Parking, Performance Bonus, Employee Referral Program
FOUNDED
1956
WEBSITE
https://nescoresource.com/

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