Job Description:
• Role: Security vulnerability remediation position for OptumCare. This position will provide critical support for ensuring we are able to meet vulnerability SLAs in the combined TEC and TPC environments. They will be using a combination of Tanium and manual remediation tools to achieve this goal, working alongside the ITSS field services team.
• RISK : Impact to ongoing Optum network and device integration.
• Skills Required: IT Desktop, Tanium, Powershell, communication (written and verbal), and IT troubleshooting skills, ITIL certification preferred
• AI Usage: The position leverages CoPilot Web for M365 collaboration and supporting Optum integration. Post integration, CoPilot will be utilized to provide IT support assistance using self-service bots, chats, troubleshooting, knowledge, and ticket management.
Numbers & Facts
Location
Seattle, WA
Industry
Other/Not Classified
Company Size
100 to 499 employees
Skills
Artificial Intelligence (AI)unmatched
Computer Securityunmatched
Desktop PCunmatched
ITIL (IT Infrastructure Library)unmatched
Identify Issuesunmatched
Information Systems/Technology IS/IT Administrationunmatched
Network Integrationunmatched
On Site Supportunmatched
Service Level Agreement (SLA)unmatched
Technical Supportunmatched
Windows PowerShellunmatched
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