Tech Writer

Insight Global

Seattle, WA

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JOB DETAILS

SKILLS

Amazon Web Services (AWS), Best Practices, Cloud Computing, Code Reviews, Command Line, Communication Skills, Content Development, Cross-Functional, Docker, Document Management, Documentation, English Language, Establish Priorities, F5 Network Software, GCP (Good Clinical Practices), Git, HTTP (HyperText Transport Protocol), Internet Technology, JSON, Linux Operating System, Microsoft Windows Azure, Needs Assessment, Presentation/Verbal Skills, Product Design, Product Support, Project Design, Quality Assurance, REST (Representational State Transfer), Requirements Management, Source Code/Configuration Management (SCM), Style Guide, Team Lead/Manager, Team Player, Technical Editing, Technical Leadership, Technical Support, Technical Writing, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), VMWare vSphere, Writing Skills

LOCATION

Seattle, WA

POSTED

30+ days ago

Job Description An employer's Docs team manages technical documentation that supports the company's products across a global, distributed organization. The team partners closely with Engineering, Product, UX, Quality Assurance, and Customer Success to ensure documentation aligns with business priorities and product direction. This role is responsible for managing technical documentation projects end-to-end, collaborating with cross-functional stakeholders, and ensuring documentation is accurate, usable, and release-ready. The team values collaboration, learning, and modern documentation practices, including docs-as-code, and supports team members across time zones from the Western US to India. Responsibilities - Manage technical documentation projects from design to release readiness, including identifying, scoping, prioritizing deliverables, and defining release timelines - Leverage cross-functional relationships with stakeholders to understand business needs, define problems, and align documentation with business objectives and priorities - Collaborate with the Product team to gather requirements and provide input on user interface design, user experience, and documentation integration - Partner with Engineering, Product, UX Design, Quality Assurance, Customer Success, and related teams to create content supporting F5 products - Organize and facilitate the content review process; review and edit technical documentation for accuracy, completeness, and adherence to style guidelines - Serve as a subject matter expert in technical writing principles, methodologies, and tools, advising on best practices and standards - Use git to manage source code and participate in peer code reviews Participate in team efforts such as style guide development, content strategy, and content audits We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must Haves - BA or BS degree in Technical Communications, Writing, English, or a related area, or equivalent experience - At least three years of technical writing experience - Ability to work independently with strong written and verbal communication skills - Experience distilling highly technical concepts into documentation that is clear, engaging, empathetic, and easy to understand - Strong collaboration skills and comfort working with geographically distributed teams - Experience with Linux systems and the command-line interface - Experience with container technologies such as Docker and Kubernetes; application delivery networking and related concepts; and/or service provider networking - Understanding of web technologies such as HTTP, REST, and JSON Experience with cloud technologies, both public and private, including AWS, Azure, GCP, and VMware vSphere NOTE: Need to either provide previous professional writing examples OR complete a prompted writing test before interviews can be scheduled.

About the Company

Insight Global

We are a staffing agency helping individuals find jobs and employers fill open positions.

Based in Atlanta, Insight Global is a premier provider of employment and staffing solutions to Fortune 1000 customers across the United States and Canada. We provide long-term contract, short-term contract, temporary-to-permanent, direct placement, and enhanced staffing services. Insight Global specializes in placing contract job seekers into Information Technology, Accounting and Finance, Engineering (non-IT), and Government jobs.

Since our inception in 2001, we have experienced unprecedented growth within our industry, rapidly expanding from an Atlanta-based start-up to one of the most successful staffing firms in America.

Our core staffing services are the backbone upon which Insight Global was founded and have driven our success. We cater our delivery approach and recruiting efforts to meet each client’s unique demands, ensuring that we deliver both maximum client value and the differentiated Insight Global experience.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Other/Not Classified

EMPLOYEE BENEFITS

Paid Sick Days, Parking, Performance Bonus, Professional Development, 401K, Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Vehicle Allowance, Work From Home, Merchandise Discounts

FOUNDED

2001

WEBSITE

http://www.insightglobal.net

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