Job Description
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
Technical Account Manager
Remote
Long Term Contract
Skills required
For more information and other jobs available please contact our recruitment team at
Technical Account Manager
Remote
Long Term Contract
- Take ownership of your customers' technical success with the us
- Be a core member of the account team for each of your customers, accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value
- Proactively engage and influence your customers, providing embedded technical advisory and guiding the technical maturity of your customers' automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved
- Provide UiPath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting
- Enable your customers' technical stakeholders on UiPath platform best practices relevant to their unique automation pipelines, program objectives, environments and constraints
- Conduct design and code reviews for select automations to reinforce and verify those best practices
- Perform technical health checks of your customers' automation programs and environments, identifying risks and opportunities for continuous improvement across technical disciplines
- Collaborate with UiPath Product Support and other subject matter experts to manage, facilitate, communicate and bring to positive closure escalated support incidents
- Provide technical advisory to customers through webinars, demos and speaking engagements
- Develop and mature our teams processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery
Skills required
- A minimum of 7+ years of professional experience in technical customer-facing roles
- Hands on keyboard experience with the UiPath platform, AI, etc. Or TAMs are expected to have deep technical understanding of our stack including development best practices, configurations in the platform, infrastructure advisory, etc.
- Previous experience with UiPath or other intelligent automation products is highly desired
- Prior experience in technical support or technical consulting is a plus
- Experience with Linux-based systems administration (Kubernetes knowledge is a plus), Windows and Linux server infrastructure, IT, network troubleshooting, and security
- Solid background in programming, preferably .NET but others are okay: C#, C++, VB, Java, Python or PowerShell as examples
- SaaS and Cloud technical background with hands-on experience in digital technologies
- Strong analytical and problem-solving skills
- Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
- Diplomacy, tact, and poise under pressure when working with customers and partners
- Excellent verbal and written communication skills - English fluency is required
- Excellent presentation skills with the ability to present to a large audience
- Computer Science degree (or equivalent)
- Willingness to travel up to 25%
For more information and other jobs available please contact our recruitment team at
careers@tekfortune.com
. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .Numbers & Facts
| Location | Atlanta, GA |
| Industry | Computer Software |
| Company Size | 20 to 49 employees |
| Year Founded | 2014 |
| Website | http://www.tekfortune.com/ |
About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.
Skills
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