This role serves as a pivotal technical advisor, fostering trusted partnerships with key clients in the paper manufacturing sector. The objective is to provide insightful counsel and proactive recommendations to enhance product utilization and integration. Responsibilities include resolving intricate product issues efficiently to mitigate operational disruptions, showcasing technical expertise in specialty chemical solutions, and educating on new functionalities to maximize client benefit. Integral to this position is collaboration with District Sales Managers to craft account strategies and maintain a healthy pipeline within the CRM system. Regular engagement through technical reviews and business assessments is essential to demonstrate measurable value to clients. Close coordination with internal teams ensures a unified approach to fulfilling client commitments. Continual feedback from client interactions will be used to inform the Portfolio Management and R&D teams. Frequent site visits are crucial to providing comprehensive support, curbing client turnover, and propelling revenue growth. Performing all essential duties with or without reasonable accommodation is required.