Position Summary:
Student Services Information Technology (SSIT) is seeking a Technical Analyst 1 to provide technology support for the Student Union Building, Student Affairs, Student Health & Counseling, Enrollment Management, and Global Education Office. This position supports a diverse technology environment, including Windows and macOS computers, mobile devices, audiovisual systems, enterprise applications, meeting and event technologies, and a variety of cloud and on-premises solutions. The successful candidate will deliver exceptional customer service while providing reliable, responsive technology support and services that enable faculty, staff, student employees, and departments to effectively support the University''s mission.
The successful candidate will be creative, adaptable, and enthusiastic about leveraging technology to support and enhance higher education. They will possess exceptional communication and interpersonal skills, a strong understanding of IT support and systems management best practices, and a demonstrated commitment to customer service. The ideal candidate will exercise sound judgment, maintain a high level of professionalism, and consistently adhere to established security, privacy, and data governance practices to protect University information resources. They will be collaborative, customer-focused, committed to continuous improvement, and capable of building trusted relationships while delivering reliable, secure, and high-quality technology services.
Why work at UNM?
For firsthand information on why UNM is a great place to work and learn, visit UNM Proud to hear directly from University employees, faculty, students, and alumni. In addition to all the University has to offer, you have the added benefit of living in New Mexico, a land rich with art, history, culture, and outdoor activities, all with a very affordable cost of living. For more about life in New Mexico, visit NewMexicoTrue. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
Positions
UNM has a number of positions available for staff, faculty, and student employees in various academic fields and levels of experience. Everyone hired into the UNM community serves a vital role in supporting our mission. We’re here to educate and encourage students to develop the values, habits of mind, knowledge, and skills that they need to be enlightened citizens, contribute to the state and national economies, and lead satisfying lives.