Technical Analyst

EMERGENT METHOD

Baton Rouge, LA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Atlassian JIRA, Brand Marketing (Branding), Brand Strategy, Business Analysis, Communication Skills, Computer Science, Customer Support/Service, Data Warehousing, Database Extract Transform and Load (ETL), Department of Health and Human Services, Documentation, Embedded Systems, Establish Priorities, Financial Reporting, Identify Issues, Information Science, Information Technology & Information Systems, Internet Application, Interpersonal Skills, Large-Scale Systems, Management Consulting, Management of Information Systems/Technology (MIS), Marketing Campaign, Marketing Communications, Medicaid, Mock Up, Multitasking, Nonprofit, Offshoring, Operational Support, Presentation/Verbal Skills, Problem Solving Skills, Prototyping, Reporting Dashboards, Reporting Skills, Requirements Management, Root Cause Analysis, SQL (Structured Query Language), Sprint Planning, Standup Meetings, Tableau, Team Lead/Manager, Team Player, Technical Analysis, Technical Support, Testing, Time Management, Training/Teaching, Training/Teaching Materials

LOCATION

Baton Rouge, LA

POSTED

30+ days ago

Emergent Method is seeking qualified candidates to fill an analyst position on a large-scale IT system implementation project. The selected individual will lead analytics maintenance and enhancement activities working with client personnel and project team. The individual will work with a project Sprint team serving as the team lead and prepping, developing, and refining future sprints while reporting on the current team status in the broader meetings. This is a full-time position that will support ongoing project operations in Baton Rouge, Louisiana.

The ideal candidate is flexible, able to work in a fast-paced and rapidly changing environment, confident handling a wide range of tasks and utilizing problem-solving skills, and willing to embrace the challenges associated with complex system implementation projects. Additionally, candidates should have relevant technical backgrounds and experience with exceptional interpersonal and communication skills.

Key responsibilities include, but are not limited to, the following:

Leading daily internal calls focused on solution assessment, cross team dependencies, and internal touchpoints
Coordinating between the onshore and offshore teams on solutions, progress, upcoming refinement items, and the current Sprint items
Attending daily stand-up and supporting the team in providing and communicating necessary information
Present enhancements and bugs to the team to develop common understanding allowing for solution understanding and sizing
Working directly with the business analyst to develop user stories for the team including gathering requirements and defining acceptance criteria
Work with development team members to build and validate new dashboards / enhance dashboards / fix bugs related to dashboards or extract, transform, and load (ETL) jobs
Create dashboard mock-ups or prototypes in Tableau for review with stakeholders
Work with client stakeholders to define requirements for new or enhanced reports or dashboards
Create user stories and acceptance criteria and support sprint planning, backlog grooming and refinement sessions
Present user stories as requested during backlog meetings
Work directly with the product owner on questions and prioritization activities
Discuss upcoming enhancements and defects with other technical analysts across teams to understand cross team impacts
Update documentation and provide reporting as necessary
Troubleshooting and resolving issues, working cross-team to develop and implement solutions, and providing technical support and consultation
Investigating root causes of client and system issues and proposing effective solutions
Collaborating effectively with project team members
Create and deliver training content and provide user support with respect to available dashboard suite
Prepare and facilitate user acceptance testing (UAT) sessions with users and support user UAT activities
Develop, validate, and deliver ad hoc reports
Utilizing strong communication skills to present and communicate data, trends, insights, and recommendations

Minimum qualifications include:

A bachelor’s degree in information sciences, computer science, management information systems, or a related technical field is preferred (experience that demonstrates commensurate experience will be considered in lieu of a degree)
3 – 5 years’ experience designing and developing complex analytics solutions. At least one year in a lead capacity
Experience with Tableau or similar visualization tool required
Mid-level experience developing / tuning SQL queries required
Experience testing / validating reports and dashboards, including creating relevant documentation
Knowledge of data warehousing concepts
Experience working independently with user stakeholders to facilitate requirements gathering sessions, design sessions, supporting UAT
Strong technical skills including SQL, understanding of databases, and web-based applications
Ability to transform technical information into functional questions/solutions
Experience with Jira or similar tools
Strong analytical, problem solving, and interpersonal skills
Quick learner with the ability to pivot swiftly based on changing direction
Ability to multitask and juggle multiple requests and competing priorities
Self-motivated and deadline-oriented to ensure tasks are completed without supervision
Ability to be a team player, foster a cooperative environment with the project team, and adapt to the team

Preferred Qualifications:

Health and Human Services or Medicaid industry experience a plus
Experience in Agile development methodologies
Experience with integrated eligibility systems and enterprise applications

Background
Emergent Method is a nationally recognized management consulting firm focused on developing and implementing plans, programs, and initiatives that result in transformative impact.We are focused on strengthening the skills, capacity, and resources of our clients to support them in creating unique and valuable experiences for their stakeholders.

With an uncommonly high degree of ownership in the work we do, our team thrives on solving complex challenges, delivering solutions built to last, and driving transformational growth.

We work from the inside out — fully engaged with our client teams and invested in their success. Their most pressing challenges and opportunities become our own. Our flexible, adaptable approach allows us to work seamlessly as trusted advisers, embedded team members, or both, to support client needs, using every engagement as an opportunity to deliver powerful results, together.

Our expertise travels well to all markets and benefits all sectors, allowing us to work wherever there’s a good client fit. Our consultants have significant experience working across a wide range of industries and in the private, public, and nonprofit sectors. We successfully work within the bounds of both large-scale projects that may span years as well as short-term, time-sensitive efforts.

Our integrated, interdisciplinary team of consultants brings an expansive range of skillsets and experience to power a broad scope of services and solutions. Whether you are looking to develop or implement a new strategy, brand, marketing or communication campaign, IT system, program, or a unique and innovative project, we stand ready to be your partner.

For more information, visit emergentmethod.com.

Emergent Method and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.

About the Company

EMERGENT METHOD

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