Amazon Web Services (AWS), Application Programming Interface (API), Artificial Intelligence (AI), Banking Services, Best Practices, Billing, Business Processes, Business Solutions, Business Support, Cloud Architecture, Cloud Computing, Communication Skills, Computer Science, Cross-Functional, Customer Experience, Enterprise Architecture, Enterprise Protection, Establish Priorities, GCP (Good Clinical Practices), Industry Standards, Information Technology & Information Systems, Interviewing Skills, Leadership, Machine Learning, Market Segmentation, Mentoring, Microservices, Microsoft Windows Azure, Onboarding, Order Management, Predictive Modeling, Pricing, Privacy Controls, Process Management, Product Engineering, Product Pricing, Professional Services, Revenue Management, Software as a Service (SaaS), TOGAF - The Open Group Architecture Framework, Telecommunications, Telecommunications Industry
Location: Bothell, WA or Plano, TX or Alpharetta, GA (Remote)
Duration: 6+ months
178170
*** Remote position but prefer candidates close to Bothell, Plano or Alpharetta.
Candidates may be required to come into the office several days/week in the near future.
TOP SKILLS REQUIRED: - Business Support Systems for Telecommunications
- Solutions Architecture Modeling
- Event Driven Architecture
- SPARX Enterprise Architect
- TMForum based standards
- TOGAF (preferred)
- Mobility Architecture (preferred)
Education:
Preferred Master of Science degree in Computer Engineering, Computer Science, Applied Science, Electrical Engineering, or Math; or equivalent experience.
Experience:
Typically requires 8-10 years’ experience.
What You’ll Do
• Architect and deliver scalable, cloud-native, and SaaS-based solutions that transform next-generation BSS platforms.
• Lead the integration of advanced AI and machine learning technologies to automate workflows, enable hyper-personalized customer experiences, and support intelligent, data-driven decision-making.
• Drive initiatives to embed AI/ML models for dynamic pricing, customer segmentation, proactive service assurance, anomaly detection, and real-time product recommendations.
• Collaborate with business, product, engineering, and operations stakeholders to identify and prioritize opportunities for AI/ML optimization across customer journeys and business processes.
• Define and execute the modernization roadmap, including legacy migration, domain-driven design, and adoption of industry best practices.
• Champion domain-centric, event-driven architectures with clear separation of concerns and optimized data flows.
• Establish and enforce architecture standards, governance frameworks, and ensure solutions meet enterprise requirements for security, scalability, ethics, and compliance.
• Mentor solution architects and cross-functional teams, serving as a subject matter expert in AI/ML adoption and fostering a culture of innovation.
What You’ll Bring
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field preferred.
• 8+ years of solution architecture experience, with a focus on large-scale BSS in telecommunications or similar industries.
• Proven expertise in architecting cloud-native, microservices, and SaaS solutions (AWS, Azure, GCP).
• Hands-on experience integrating AI/ML models into enterprise systems, with applications such as dynamic pricing, customer segmentation, predictive analytics, anomaly detection, and real-time recommendations.
• Deep understanding of BSS domains and processes (customer management, product catalog, order management, billing, revenue management).
• Practical experience with domain-driven design, event-driven architectures, and API management.
• Strong grasp of omnichannel strategies, digital transformation, and customer journey optimization.
• Excellent communication, stakeholder management, and leadership skills.
• Familiarity with TM Forum Open APIs, eTOM, SID, or similar industry standards (preferred).
• TOGAF or equivalent enterprise architecture certification is a plus.About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
- Pay any fee to be considered for, submitted to, or selected for any opportunity.
- Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
- Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $70/hr to $75/hr
The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com
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