$120,000–$140,000 Per Year
Acceptance Testing, Apache Ant Build Tool, Application Programming Interface (API), Best Practices, Blueprints, Cloud Computing, Code Reviews, Continuous Deployment/Delivery, Continuous Integration, Data Modeling, Data Quality, ERP (Enterprise Resource Planning), Geographic Information Systems (GIS), Mobile Applications, On Site Support, Order Management, Performance Tuning/Optimization, Quality Assurance, REST (Representational State Transfer), Requirements Management, SOAP (Simple Object Access Protocol), Salesforce.com, Security Compliance, Systems Scalability, Technical Leadership, User Documentation
Salesforce Field Service Lightning (FSL) Architect
Must Have Technical/Functional Skills
- Deep knowledge of Salesforce Field Service Lightning (FSL) architecture, configuration, and best practices
- Strong experience in Service Cloud, Lightning Components, and Salesforce Platform
- Expertise in FSL data model, work order management, service appointments, resource scheduling, and dispatcher console
- Hands-on experience with FSL Mobile App and offline capabilities
- Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and integration using REST/SOAP APIs
- Understanding of Salesforce security model, sharing rules, and role hierarchy
- Experience with third-party integrations (ERP, GIS, telematics)
- Strong knowledge of deployment tools (Change Sets, ANT, SFDX) and CI/CD processes
- Familiarity with Salesforce best practices, Governor Limits, and performance optimization
Roles & Responsibilities
- Design and implement end-to-end FSL solutions aligned with business requirements
- Collaborate with stakeholders to gather requirements, define technical architecture, and create solution blueprints
- Lead FSL configuration, including service territories, skills, operating hours, and optimization rules
- Develop and maintain custom components using Apex and Lightning frameworks
- Ensure data integrity, security compliance, and system scalability
- Provide technical leadership to development teams and guide them on FSL best practices
- Conduct code reviews, performance tuning, and quality assurance
- Manage integration with external systems and ensure seamless data flow
- Support UAT, training, and post-go-live activities
- Stay updated on Salesforce releases and recommend enhancements
Education
Bachelors
Salary Range: $120,000 - $140,000 a year
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Tata Consultancy Services Ltd