Business Analysis, Business Loans, Business Operations, Case Management, Cash Flow, Communication Skills, Credit Analysis, Customer Relations, Customer Support/Service, Decision Support, Early Intervention, Employee Assistance Plan, Entrepreneurship, Financial Analysis, Financial Literacy, Financial Operations, Financial Statements, Financial Trend Analysis, Funding, Grant Audit, Green Business, Green Construction, Loan Funding, Loans, Marketing, Metrics, Operational Audit, Operational Strategy, Performance Analysis, Risk, Risk Analysis, SNAP, Salesforce.com, Small Business, Stewardship, Sustainability, Tax Returns, Technical Delivery, Technical Strategy, Technical Support, Training/Teaching Curriculum, Trend Analysis
benefits include pto, employee assistance program and professional development opportunities.
SNAP is seeking a qualified individual for a Technical Assistance Advisor position to work in SNAP’s Financial Stability Core. This position is part-time (19 hours per week) and open to all qualified individuals.
Applications will be reviewed as they are received. Open until filled.
Starting salary: $23.26 – $26.01 per hour DOE
Full salary range: $23.26 – $36.53 per hour
Benefits include:
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Professional development opportunities
Lead. Advise. Strengthen Small Businesses.
SNAP is seeking a strategic, business-savvy professional to lead our post-loan technical assistance function within the Financial Stability core.
This is a high-impact advisory role that operates with a strong degree of autonomy. The Technical Assistance Advisor serves as a trusted partner to small business borrowers after loan funding — ensuring they have the financial insight, operational strategy, and sustainability tools necessary to succeed and successfully repay their loans.
If you are passionate about small business stability, financial literacy, and proactive risk intervention, this role offers the opportunity to make measurable impact in our community.
Position Summary
The Technical Assistance Advisor leads the post-loan technical assistance function within SNAP’s Financial Stability core. The role assesses borrower financial and operational needs, determines appropriate post-loan technical assistance strategies, and manages post-loan technical assistance delivery to support borrower success and loan repayment.
The position operates with a high degree of autonomy, manages a post-loan caseload, and is accountable for post-loan technical assistance delivery and borrower engagement outcomes. The role contributes advisory insights, curriculum development, and performance awareness in compliance with SBA Technical Assistance grant requirements.
Principal Duties and Responsibilities
- Assess borrower financial and operational needs and deliver customized post-loan technical assistance through one-on-one, classroom-based, and virtual formats.
- Conduct proactive outreach to post-loan borrowers to evaluate engagement, identify emerging risks, and recommend appropriate technical assistance interventions.
- Apply independent judgment to support early intervention for borrowers showing signs of financial stress or operational difficulty, coordinating with lending staff as appropriate.
- Interpret borrower financial statements and tax return trends to assess business performance, explain year-over-year changes, and support informed borrower decision-making.
- Apply business operations knowledge to advise borrowers on cash flow awareness, recordkeeping practices, compliance readiness, and operational sustainability.
- Advise borrowers on marketing and operational needs as part of broader post-loan technical assistance strategies.
- Conduct local on-site visits with borrowers to assess business operations and deliver targeted technical assistance.
- Design, implement, and evaluate post-loan technical assistance curriculum to address common post-loan challenges.
- Document and track post-loan technical assistance activities, outcomes, and related time in Salesforce in alignment with grant guidelines and audit expectations
- Monitor funder-required technical assistance activity metrics and communicate progress or issues to management.
- Maintain responsibility for post-loan technical assistance outcomes, including borrower engagement, service utilization, and contribution to portfolio stability, and recommend program improvements as needed.
- Operate with minimal day-to-day supervision while maintaining regular communication with management regarding caseload status, risks, and outcomes.
- Deliver excellent customer service and serve as an ambassador of SNAP’s mission and values in all client interactions.
- Complete assigned projects and adapt to evolving responsibilities as program needs change
Ideal Candidate Profile
We are seeking a professional who:
Demonstrates strong financial statement analysis skills
Understands small business operations and sustainability
Can clearly communicate financial trends to business owners
Is comfortable conducting site visits and facilitating group instruction
Exercises sound independent judgment
Is organized, detail-oriented, and comfortable with Salesforce documentation
Thrives in a mission-driven, compliance-aware environment
Why SNAP?
At SNAP, we believe financial stability strengthens families and communities. This role directly supports entrepreneurs in building resilient, sustainable businesses — while ensuring responsible stewardship of public funding.
If you are ready to combine financial insight, business advising, and mission-driven impact, we encourage you to apply.