Technical Assistance Coordinator

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Technical Assistance Coordinator

Job Title: Program Specialist VII

Agency: Health & Human Services Comm

Department: Facilities DEC

Posting Number: 20597

Closing Date: 09/08/2026

Posting Audience: Internal and External

Occupational Category: Community and Social Services

Salary Range: $5,797.66 - $9,508.25

Pay Frequency: Monthly

Salary Group: TEXAS-B-25

Shift: Day

Additional Shift:

Telework:

Travel: Up to 15%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 909 W 45TH ST BLDG 552

Other Locations:

MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS

Are you passionate about improving forensic services?

Do you enjoy collaborating with state and local partners to strengthen the forensic continuum of care, improve competency restoration services, and expand evidence-based practices?

The Office of Forensic Services and Coordination (OFSC) is seeking a Technical Assistance Coordinator (Program Specialist VII) to lead and advance statewide forensic training, technical assistance, and stakeholder engagement initiatives. Reporting to the Director of Planning and Engagement, this position plays a key role in strengthening forensic services across Texas through strategic planning, stakeholder collaboration, program development, and system improvement efforts.

The OFSC works to improve the statewide coordination, oversight, and accountability of forensic services across the continuum of care. In partnership with state hospitals, courts, county jails, Local Mental Health Authorities (LMHAs), Local Behavioral Health Authorities (LBHAs), Local Intellectual and Developmental Disability Authorities (LIDDAs), and other community stakeholders, OFSC develops solutions that improve access to care, enhance system coordination, and promote recovery in the least restrictive and most appropriate setting.

The Technical Assistance Coordinator provides advanced consultation on forensic services and programs. Working with considerable independence and initiative, the Technical Assistance Coordinator leads the planning, implementation, and evaluation of complex technical assistance initiatives designed to improve stakeholder capacity and system performance.

Key responsibilities include developing and managing statewide learning communities, strategic planning initiatives, trainings, webinars, presentations, policy briefs, toolkits, and other technical assistance resources that support evidence-based and promising practices. The position collaborates extensively with internal and external partners to identify system challenges, develop innovative solutions, and advance statewide forensic priorities.

The ideal candidate possesses a strong understanding of forensic programs and services, exceptional project management and stakeholder engagement skills, and a demonstrated ability to translate complex policy, clinical, operational, and system issues into practical strategies that improve outcomes for justice-involved individuals. The successful candidate is an outstanding writer and communicator who can synthesize complex information, manage multiple high-priority initiatives simultaneously, and develop clear, compelling reports, policy briefs, presentations, training curricula, toolkits, and other technical assistance resources. They excel at leading complex projects from concept through implementation, building consensus among diverse stakeholders, facilitating collaborative problem-solving, and communicating recommendations in a manner that is clear, actionable, and tailored to audiences ranging from executive leadership to frontline practitioners. Through thoughtful analysis, strategic communication, and strong project management, the candidate advances statewide forensic priorities and drives meaningful system improvement.

Essential Job Functions

The Technical Assistance Coordinator will independently plan and implement high-profile, public-facing technical assistance initiatives. Through quantitative and qualitative information gathering, the Technical Assistance Coordinator will identify gaps in training, resources, research and information related to the forensic continuum of care. Based upon gaps, the Technical Assistance Coordinator will plan and implement statewide technical assistance initiatives targeted to diverse stakeholder groups. Planning and managing large multi-faceted projects and ensuring coordination with other divisions of HHSC, state agencies, and stakeholders is a core responsibility of this position. (20%)

The Technical Assistance Coordinator will independently develop and prepare policies, procedures, and performance metrics for technical assistance initiatives to ensure effective and efficient delivery of services. The Technical Assistance Coordinator will oversee the collection, organization, and analysis of performance data to monitor the effectiveness of technical assistance initiatives. The Technical Assistance Coordinator will also be responsible for independently preparing administrative reports and other reporting materials to communicate effectiveness of technical assistance initiatives. (20%)

The Technical Assistance Coordinator will serve as a subject matter expert, facilitating and leading internal and external stakeholder meetings and workgroups on behalf of the OFSC. The Technical Assistance Coordinator will provide independent consultative technical assistance to internal and external requests, speak to external stakeholder groups and professional associations to coordinate, improve, and stimulate interest in office and technical assistance initiatives, and serve on intra- and interagency workgroups, committees, and projects. (20%)

The Technical Assistance Coordinator will independently develop professional, public-facing, technical assistance products, including but not limited to webinars, toolkits, briefs, web content, learning collaboratives and other publications. (20%)

The Technical Assistance Coordinator will provide oversight of contracts and forensic initiatives by supporting contract development, review, monitoring, and compliance activities. The Technical Assistance Coordinator will ensure contractual requirements, funding obligations, budgets, deliverables, and performance expectations are met in accordance with applicable laws, regulations, agency policies, and program objectives. The Technical Assistance Coordinator will collaborate with contractors and stakeholders to monitor progress, address issues, and support successful implementation of contracted services and technical assistance initiatives. (20%).

Knowledge Skills Abilities

Knowledge of and experience in policy, programs, and/or services at the intersection between behavioral health, criminal justice, juvenile justice and forensic systems;

Knowledge of and experience in providing training and technical assistance;

Knowledge and/or experience in community mental health and IDD services as provided by local mental health authorities, local behavioral health authorities, and local intellectual and developmental disability authorities;

Knowledge and/or experience in inpatient mental health and IDD services as provided in contracted private psychiatric beds, contracted competency restoration beds, state hospitals, and state supported living centers;

Knowledge and/or experience in forensic populations and forensic services;

Knowledge and/or experience in agencies or organizations with a vested interest in the coordination of care for youth with co-occurring mental health, IDD, and substance use issues who are justice involved or at risk of juvenile justice involvement;

Strong oral and written communication skills, evidenced by presentations, written reports, and other graduate or professional projects;

Strong project management skills, evidenced by the ability to independently manage multiple complex projects from start to completion.

Strong analytical skills, including the ability to analyze quantitative and qualitative data to inform planning, research, and policy implementation;

Creative and innovative mindset to strategically partner and collaborate with team members and other key stakeholders;

Action-oriented with strong self-direction and self-motivation skills and the ability to work simultaneously on multiple projects in a fast-paced, high-performance environment;

High degree of integrity, ability to build trust and communicate effectively;

Ability to work in collaboration with internal and external stakeholders to develop solutions to complex issues;

Ability to work the hours of 8 a.m.-5 p.m., Monday through Friday with flexibility to be available after hours as needed such as during Legislative Sessions.

Registration Or Licensure Requirements

NA

Initial Selection Criteria

A bachelor's degree with 5+ years' experience or a master's degree or advanced terminal degree from an accredited university in one of the following disciplines: public policy, public administration, public health, psychology, social work, anthropology, sociology, or law. Other disciplines will be considered based on relevant coursework and experience.

Demonstrated expertise and experience in the intersection of behavioral health, criminal justice and juvenile justice systems.

Demonstrated experience in providing training and technical assistance at the Federal, state, or local level.

Additional Information

MOS Code:

There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditors Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.