Technical Assistant, Adult Basic Education

Technical Assistant, Adult Basic Education

Salary

$42,000.00 - $50,436.00 Annually

Location

Beltline Education Center

Job Type

Full-time, Annual

Job Number

07181

• DIVISION*

College and Career Readiness (CCR)

• DEPARTMENT*

College & Career Readiness

Opening Date

05/18/2026

Closing Date

Continuous

FLSA

Non-Exempt

Max Number of Applicants

50

• Description
• Benefits
• Questions

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Position Description

Pay Grade: Assistant 6

This position will provide administrative support and assist in operational activities in Adult Basic Education.

Most postings are open for a limited time, depending upon the number of applications received. When the maximum number of applications has been met as stated above, the position may close without notice. Please apply immediately.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Provides clerical and technology assistance to the Adult Basic Education Instructional Programming team
• Builds course sections in the colleges student information system for ABE programs
• Prepares instructor contracts, contract changes, and monthly payroll for departments within the division
• Processes and verifies all class paperwork, such as registration forms, enrollment reports, memos, and instructors contracts, is complete for each section
• Reviews and verifies for accuracy expenditure and travel requests; copies and files all monthly travel expenditures and routes them to appropriate personnel for payment
• Prepares, evaluates, and submits end of class paperwork in accordance with Continuing Education Registrars deadlines

Works closely with the ABE Director to ensure regular and timely communication within the department

Assists the ABE Instructional Programing team with scheduling meetings, training, and workshops

Submits and verifies receipt of E-procurement orders and tracks and monitors instructional supply and book expenses for departments within the division

Supports CCR IET team with registrations and student tracking

Prepares all assigned paperwork and routes it to its intended recipient in a timely manner

Ensures the accuracy and timeliness of all paperwork

Develops and maintains internal contact lists and administrative information for the department

Performs file maintenance of all transfer credits granted

Processes data entry of transcripts, course equivalencies and transfer credits as required

Collaborates with other Technical Assistants within the Instructional Programming department to ensure paperwork consistency and communication within the division

Attends division meetings and prepares agendas and meeting minutes, as assigned

Assists other Technical Assistants with responsibilities, as needed

Provides supplementary assistance with front office duties as needed

Qualifications

Knowledge, Skills & Abilities:

Intermediate skills with MS Office products

Ability to exhibit good interpersonal skills and work well with others

Ability to maintain records accurately and be able to meet deadlines consistently

Demonstrates good organizational skills

Ability to perform normal duties with minimal supervision

Excellent written and verbal communication skills

Exceptional customer relations skills

Requirements:

High school diploma or equivalent

Two years of related office experience and customer service experience

Preferences:

Associate degree in Office systems technology, business, computer information systems or related field

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employees professional growth.

Benefits at a Glance

Wake Technical Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our annual employees. Click here for more information.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Health Care Exchange Notice
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, Community Service, Education, and Voluntary Shared)
• Paid Holidays
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• Education Benefits
• College Savings Program
• State Employees Credit Union
• State Employees Association of NC (SEANC)
• Employee Discount Program
• Identity Theft Insurance

For further information, please contact 919-866-7890.

Please note: Most temporary (part-time or full-time) employees do not earn benefits.

01

How many years of related office experience do you have?

• 0 to less than 2 years
• 2 to less than 5 years
• 5 years or more

02

Please describe any record keeping or data entry experience you may have.

Required Question

Employer Wake Technical Community College

Address 9101 Fayetteville Rd.

Raleigh, North Carolina, 27603

Phone 9198665934

Website https://www.waketech.edu/