Technical Business Analyst _ Identity & Access Management (IAM)

Role Overview

A Technical Business Analyst (IAM) acts as a bridge between business stakeholders and technical teams to design, implement, and optimize identity and access management solutions. This role combines business analysis, IAM domain expertise, and technical understanding to deliver secure and compliant access frameworks.

Key Responsibilities

1. Business Analysis & Requirements Gathering

• Collaborate with stakeholders to gather and document IAM requirements
• Translate business needs into functional and technical specifications
• Define use cases for:

o User onboarding/offboarding (Joiner-Mover-Leaver)

o Access requests and approvals

o Role-based access control (RBAC)

• Conduct gap analysis for existing IAM processes

2. IAM Solution Design Support

• Work with IAM architects to design solutions for:

o SSO (Single Sign-On)

o MFA (Multi-Factor Authentication)

o Identity Federation (SAML, OAuth, OIDC)

• Assist in designing:

o Role models and entitlement mapping

o Access policies and workflows

• Create process flows, data models, and system diagrams

3. Technical Analysis & Integration

• Analyze integrations between IAM systems and:

o Active Directory / LDAP

o HR systems (Workday, SAP SuccessFactors)

o Enterprise apps (Salesforce, ServiceNow)

• Support API-based integrations and data mapping
• Work with development teams on IAM configurations and enhancements

4. Identity Governance & Compliance

• Support implementation of Identity Governance & Administration (IGA)
• Define and document:

o Access certification processes

o Segregation of Duties (SoD) rules

• Ensure compliance with regulatory requirements:

o SOX, GDPR, PCI-DSS, ISO 27001

• Assist in audit preparation and remediation tracking.

5. Testing & Validation

• Develop test cases, test scenarios, and UAT plans
• Perform system, integration, and user acceptance testing
• Validate IAM workflows, provisioning, and de-provisioning processes
• Ensure alignment with business requirements

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $120,000- 130,000 a year