Technical Business Analyst

Kforce is immediately seeking an experienced Technical Business Analyst in support of our enterprise telecommunications and mass media client based in Maryland Heights, MO.

Key Responsibilities: People Leadership & Team Development:

• Provide day-to-day guidance, coaching, and mentoring to a team of 7 Business Analysts
• Conduct quality reviews of BA deliverables including BRDs, user stories, process flows, UI mockups, and gap analyses
• Support career development, skills growth, and performance feedback for team members
• Serve as a first point of escalation for analysts on methodology, approach, and stakeholder challenges
• Reduce key-person dependency and improve team resiliency through knowledge sharing and cross-training
• Collaborate with management on workload balancing, capacity planning, and team priorities

Business Analysis:

• Perform senior-level business analysis on complex initiatives within Field Operations
• Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and research
• Develop and review business requirements documents (BRDs), functional specifications, and user stories
• Create and validate process flows, UI mockups, and gap analyses
• Ensure BA artifacts meet quality standards and align with project objectives and business needs
• Partner with product owners, developers, QA, and project managers throughout the SDLC

AI Tools & Process Innovation:

• Lead the team's adoption and effective use of AI tools (e.g., Amazon Kiro, Gemini, and similar platforms) for business analysis activities
• Identify opportunities to leverage AI in requirements analysis, documentation, mockup creation, and gap analysis
• Help define and refine AI-augmented workflows within the team's SDLC process