Technical Business Analyst

Tennessee.Gov is a subdivision of NIC Inc. NIC is the leading provider of outsourced eGovernment portals. We build and manage official government Web sites and eGovernment services for 21 states and hundreds of local governments in the United States. NIC designs, manages, and markets eGovernment services on behalf of state and local governments. We partner with government leaders and establish local offices to provide customized solutions for each government we serve. Our electronic government solutions use technology to increase efficiency and reduce costs for governments and their constituents. NIC USA, Tennessee builds and maintains http://www.tn.gov/ the State of Tennessee’s official web site.

The Technical Business Analyst is responsible for the discovery and documentation of functional and technical software requirements, communication and validation of those requirements with key stakeholders, and hands-on participation throughout the development life cycle.

Primary Functions:

• Conduct interview sessions with state partners to elicit and validate functional and technical requirements
• Collaborate with State agencies, development staff, and user interface designers to define requirements and acceptance criteria for implementation
• Create detailed and effective project specification documentation, including user scenarios, screen mock-ups, and UML diagrams
• Maintain project documentation throughout project lifecycle
• Create and oversee testing plans and scripts for projects to ensure quality
• Other duties as required by the Director of Process Management

Skills & Requirements

• Undergraduate degree in Management Information Systems or other relevant technical program
• Excellent technical and documentation skills
• Strong analytical and problem solving skills
• Experience with automated testing tools, preferably WebTest
• Must be a self-starter with the ability to multi-task, manage workload, and deliver results to meet competing priorities in a fast-paced environment

Benefits:

• Competitive compensation program
• No-cost group medical/dental insurance
• Stock purchase plan
• Matching 401(k) contributions with 100% vesting
• Disability insurance
• Life insurance
• Company wellness program
• Casual and fun office environment
• Paid State holidays/vacation
• Tuition reimbursement