Join our Enterprise Technology Services group to work on the ServiceNow application, the IT Service Management tool for Change, Incident, Problem, Release, Configuration (CMDB), and Request Management.
Day-to-day Responsibilities:
Lead client meetings and serve as the client relationship specialist
Serve as liaison for the development team
Conduct R&D for ServiceNow features and capabilities within the toolset
Required Skills:
Experience with ServiceNow development and knowledge of code best practices
Functional and technical knowledge of the ServiceNow platform and architecture
Effective liaison leading technical development teams
Knowledge of SDLC practices
Strong facilitation skills to lead discussions across multiple groups
Excellent oral and written communication skills, including presenting to management
Experience with Agile methodologies
Change Management and Configuration Management (VersionOne, ServiceNow, etc.)
Problem/Risk Management
Proficiency in MS Office Suite
Education:
4-year BS/BA degree
Numbers & Facts
Location
Carlsbad, CA (Remote)
Skills
Agile Programming Methodologiesunmatched
Best Practicesunmatched
Business Analysisunmatched
Change Managementunmatched
Communication Skillsunmatched
Configuration Managementunmatched
Customer Relationsunmatched
IT Service Management (ITSM) Softwareunmatched
Leadershipunmatched
Microsoft Officeunmatched
Presentation/Verbal Skillsunmatched
Research & Development (R&D)unmatched
Risk Managementunmatched
ServiceNowunmatched
Software Development Lifecycle (SDLC)unmatched
Team Lead/Managerunmatched
Technical Leadershipunmatched
Writing Skillsunmatched
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