Overview
We are seeking an experienced Technical Business Analyst (BA) Subject Matter Expert (SME) and Instructor to support the design and delivery of a hands-on training program for the City of Charlotte.
This role is ideal for a senior-level BA who can bridge real-world enterprise experience with instructional delivery, helping learners build practical, job-ready skills.
The engagement includes two phases:
Curriculum Development & Refinement
Course Instruction & Delivery
Key Responsibilities
Curriculum Development (May 4 – June 22 | 10–15 hrs/week)
Collaborate with internal teams to refine course syllabus and lesson plans
Provide subject matter expertise across core BA competencies
Review and QA curriculum content for accuracy and real-world applicability
Translate practical BA experience into engaging learning materials and exercises
Participate in weekly stakeholder meetings (approx. 1 hour/week)
Instruction & Delivery (Starting June 22 | ~20 hrs/week)
Deliver a 5-week course (1 in-person session per week)
Facilitate engaging lectures and hands-on lab sessions
Guide learners through real-world BA scenarios and exercises
Provide feedback, coaching, and support outside of class hours as needed
Course Schedule (Delivery Phase)
Duration: 5 weeks
In-Person Day: Mondays or Tuesdays (TBD)
Time: 9:00 AM – 5:00 PM
Location: Charlotte, NC
Required Experience & Qualifications
Technical Business Analysis Expertise
Hands-on experience as a Technical or IT Business Analyst in enterprise environments
Strong understanding of Agile/Scrum and SDLC methodologies
Experience with:
Requirements elicitation (user stories, use cases)
Process modeling and scope definition
Data analysis and data modeling
Interface analysis
QA fundamentals and UAT support
Tools & Practices
Familiarity with tools such as Jira, Confluence, and wireframing tools
Experience working across cross-functional technical teams
Instructional & Consulting Skills
Experience supporting training, teaching, or instructional design (formal or informal)
Ability to translate complex concepts into clear, practical learning experiences
Strong stakeholder communication and facilitation skills
Consulting mindset when engaging with clients and learners
Ideal Candidate Profile
Senior-level BA with both industry and instructional experience
Comfortable leading discussions and facilitating adult learners
Able to connect theory to real-world application
Based in or able to travel to Charlotte, NC weekly