We are seeking a highly skilled Technical Change & Release Manager to join our team for a 6-month contract. The successful candidate will be responsible for overseeing the release governance, change readiness, and execution of technical deployments across our enterprise systems. This role requires a strong understanding of change management, release processes, and AI-driven automation.
Required Skills & Qualifications
7 years of experience in Change Management, Release Management, Production Governance, DevOps Operations, Site Reliability Engineering, or IT Service Management.
Strong working knowledge of ServiceNow Change Management, including Change Records, CTASKs, approvals, configuration items, implementation workflows, and reporting.
Experience managing enterprise release calendars, change governance processes, CAB reviews, deployment readiness, and production implementation activities.
Experience using AI copilots, generative AI platforms, or machine learning tools to improve operational processes.
Applicants must be able to work directly for Artech on W2.
Preferred Skills & Qualifications
Experience in banking, payments, financial services, or other highly regulated environments.
Experience supporting payment platforms such as RTP, ACH, Wires, FedNow, Zelle, Internal Transfers, Bill Pay, or Card Processing.
Experience with ServiceNow, Jira, GitLab, Jenkins, SHIELD, Rancher/Kubernetes, Datadog, Splunk, Kibana, Azure, Power BI, and Confluence.
Day-to-Day Responsibilities
Own the integrated release calendar across production releases, hotfixes, emergency changes, and enterprise release windows.
Ensure production changes are submitted, reviewed, and approved within required timelines.
Lead release readiness reviews and Go/No-Go decision processes.