Technical Communications Specialist

Join a Global Leader in Workforce Solutions - Net2Source Inc.

Who We Are

Net2Source Inc. isn't just another staffing company - we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision- Right Talent. Right Time. Right Place. Right Price.

Job Title: Technical Communications Specialist II (#608-1)

Location: Rochester, NY 14626

Duration: 12 Months Contract

Pay Rate: $34/Hr on W2

Shift: Monday-Friday (8:00 AM to 5:00 PM) - 40 Hours/Week

(Job Details)

The Position

• Produces technical publications and communications to support the safe and effective use and servicing of QuidelOrtho Products.
• Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats.
• Gathers and organizes technical information from various sources.
• Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers.
• Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation.
• Follows established change control procedures.
• Ensures publications adhere to established standards of style and format and meet regulatory requirements.
• Reviews published materials and recommended revisions or changes in scope, format, and content.
• Adheres to project timelines and communicates/escalates potential impacts to project schedules.
• Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.
• Participates in special projects as assigned.
• Perform other work-related duties as assigned.

The Key Stakeholders

Internal: Technical Subject Matter Experts in Research & Development, Technical Support, Regulatory Affairs, Quality and Compliance, Product Management/Marketing, Post Market Risk Management (PMRM), Information Technology (IT)

External: Illustrators, Translation Vendors, Print/Media Vendors, External Manufacturers (OEMs)

Required Skills:

• A minimum of an associate's degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent is required.
• A minimum of 3 years of relevant work experience is required.
• The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals and upper levels of management.
• Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines.
• Excellent written and verbal communications skills and strong computer skills are required.
• Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring.

Preferred Skills:

• A bachelor's degree is preferred.
• Experience working in a regulated environment
• Experience with content management systems, CSS and system design
• Knowledge of animation tools and Java scripting
• Experience working with translated publications
• Knowledge of QuidelOrtho products will be a significant advantage
• Experience in website design/authoring tools

Why Work With Us?

At Net2Source, we believe in more than just jobs - we build careers. We champion leadership at all levels, celebrate diverse perspectives, and empower our people to make an impact. Enjoy a collaborative environment where your ideas matter, and your professional growth is our priority.

Our Commitment to Inclusion & Equity

Net2Source is an equal opportunity employer dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all.

Awards & Recognition

• America's Most Honored Businesses (Top 10%)
• Fastest-Growing Staffing Firm by Staffing Industry Analysts
• INC 5000 List for Eight Consecutive Years
• Top 100 by Dallas Business Journal
• Spirit of Alliance Award by Agile1

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