Technical Consultant

Our Company

Our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join us, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

We are seeking a Technical Consultant to join our Customer Success team. In this role, you will be engaging with our customers post-sales to develop software solutions on a low-code platform. These applications help companies drive digital transformation and competitive differentiation. Your primary responsibility will be to work throughout the entire project life cycle to define, design, develop, and implement custom software solutions using a low-code platform for our commercial clients.

This includes working within an agile environment to understand our client’s business processes and technical needs, launch new relational data models in production, and develop APIs to integrate with multiple systems. You will also collaborate with client technical teams and business users as needed throughout the entire software development life cycle and drive adoption by empowering clients to become self-sufficient with building process applications on their own.
 

To be successful in this role, you need:

• The ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred)

Basic qualifications:

• 1+ years of experience with hands-on software development or technical consulting
• Experience with object-oriented programming, working with relational databases, database design/data modeling, and SQL skills (writing queries, joins, views, etc.)
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics, or a related field/degree
• Willingness to travel; 20% or less annually to support customer engagement

Tools and Resources

Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus, with dedicated mentorship and a buddy system being widely utilized resources for new hires.

Growth Opportunities: The company provides a diverse array of growth and development opportunities, including a leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training, skills-based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.

Community: We’ll immerse you into our community rooted in respect starting on day one. The organization fosters inclusivity through employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with colleagues and larger initiatives throughout the company.

About Us

We are a software company that automates business processes. Our AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust us to improve their workflows, unify data, and optimize operations resulting in better growth and superior customer experiences.

We are an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

We provide reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email.

There is an in-office requirement of 5 days/week.