Technical Coordinator, Global AV & Events

We are looking for a highly motivated individual to support Tesla's growing AV and live event needs. The AV Systems Administrator will support daily operations of the AV team such as conference room integration and processing AV hardware and digital signage requests, while also focusing on management of key backend systems used by the AV Systems Engineering team. This includes maintenance of critical platforms such as video conferencing, digital signage, AV/IT peripheral health monitoring, and more. The AV Systems Administrator will collaborate closely with local IT and Workplace teams to support live events and broadcasts as well as daily facility operations. This full-time, salaried position will require the flexibility of being able to support users and functions out-of-hours as needed, and the willingness to travel to support broader AV & Events operations. This role is based in Buffalo, NY.

• Engage with local Workplace, IT, and Executive teams to satisfy daily AV needs and ensure successful live event production
• Setup and operation of live events equipment such as microphones, mixers, cameras, lighting, encoders, etc
• Adhere to global AV standards, guidelines and best practices to deploy conference room equipment and bring new systems online
• Maintain and update inventory system, user guides, support documentation, and SOPs
• Provide flex support in the absence of other AV Team members
• Work closely with IT, NetOps and AV Engineers to ensure new digital signage deployments are thorough and complete
• Minimum of 3+ years' experience in AV or Systems Administration
• Experience with video conferencing systems (Microsoft Teams, Zoom, Cisco Webex, etc), documentation and collaboration tools (Confluence, SharePoint, etc), and with project and issue management systems (JIRA, ADO, etc)
• Familiarity with digital signage platforms (MagicINFO, Optisigns, BrightSign, etc), AV control platforms (Q-SYS, Crestron, Extron, etc) and Enterprise IT cloud management systems (Azure, AWS, etc)
• Basic understanding of network architecture and the TCP/IP model
• Excellent communication and coordination skills
• Strong organizational skills and attention to detail
• Happy to travel and attend events globally as needed
• Clean, valid driving license

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

• Associate Technical Program Mgr - $87,120 - $130,680/annual salary

• cash and stock awards + benefits for all levels

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.