Job Title: Technical Delivery Lead — AI Platforms & Enterprise Automation
Location: Denver, CO / Remote
Job Description:
We are seeking a high-performing, deeply technical, and exceptionally self-reliant Technical Delivery Lead to drive the execution of core automation and artificial intelligence initiatives within our Application Infrastructure and Operations (AIO) team. Acting as a Technical Lead, this hands-on, high-impact position requires a strong technical baseline combined with master-level stakeholder management. The ideal candidate will operate with high autonomy, orchestrating multiple cross-functional teams using DevOps and Site Reliability Engineering (SRE) principles. You will own the day-to-day coordination, milestone tracking, and operational delivery of critical AI, vulnerability mitigation, and infrastructure automation streams, ensuring leadership is updated with strategic, high-level visibility. Essential Duties & Responsibilities:
Orchestrate "Ask Oppy " Delivery: Serve as the primary operational driver for "Ask Oppy "—our Agentic AIOps Orchestrator—managing timelines, cross-team dependencies, integration of developed code blocks, and delivery milestones utilizing Google Cloud Vertex AI and Model Context Protocol frameworks.
Drive Core Automation & Self-Healing Solutions: Directly oversee and unblock critical cross-team infrastructure operations programs, including end-to-end password reset automation initiatives and Dynatrace monitoring, alerting, and self-healing automation workflows.
Advance I&O AI Initiatives: Manage execution timelines for specific Infrastructure and Operations (I&O) AI projects, aligning engineering output with broader organizational goals to ensure system resilience and reduce user impact.
Observability & Pipeline Standardization: Design, implement, and automate CI/CD pipeline guardrails and observability standards across multi-cloud environments using enterprise tools like Dynatrace, Splunk, and Cloudwatch to proactively prevent downtime.
System Testing, Validation & ETL Oversight: Define, organize, and execute end-to-end performance testing and data integrity validation, including Snowflake and ETL pathways, ensuring newly configured technical solutions meet strict performance benchmarks prior to production launch.
Unified Support & Intake Integration: Lead the technical implementation and workflows for unified support systems, leveraging IT Service Management (ITSM), ITIL, and Lean frameworks to turn operational workflows into repeatable, automated ticketing and platform solutions.
Vulnerability Tracking & Security Solutions: Formulate, integrate, and deploy standardized vulnerability tracking workflows and automated remediation frameworks across the portfolio to ensure infrastructure systems meet strict enterprise security compliance.
Cross-Functional Orchestration: Harmonize diverse engineering, application support, and data teams; manage resource dependencies; navigate competing technical priorities; and drive strict accountability across separate technical units to meet consolidated timeline goals.
Autonomy & Communication: Establish highly efficient, concise reporting cadences for leadership. Anticipate bottlenecks, clear roadblocks independently, and distill complex, multi-team technical statuses into clear, actionable executive updates.
Minimum Qualifications/Education:
Education: Bachelor's degree in Computer Science,, Information Technology, or a related field.
Experience: 7+ years of experience leading complex technical projects, product delivery, infrastructure rollouts, or software delivery within a global or multi-regional enterprise IT environment.
Technical Literacy: Proven hands-on experience working with enterprise monitoring and observability tools (e.g., Dynatrace, Splunk, Cloudwatch), CI/CD pipeline automation, and AI/ML deployments.
SRE & DevOps Mindset: Deep familiarity with Site Reliability Engineering (SRE) practices, automated testing, cloud automation framework
Numbers & Facts
Location
Denver, CO (Remote)
Skills
Artificial Intelligence (AI)unmatched
Automationunmatched
Benchmarkingunmatched
Cloud Computingunmatched
Computer Scienceunmatched
Computer Securityunmatched
Continuous Deployment/Deliveryunmatched
Continuous Integrationunmatched
Cross-Functionalunmatched
Data Qualityunmatched
Database Extract Transform and Load (ETL)unmatched
DevOpsunmatched
Enterprise Protectionunmatched
IT Service Management (ITSM)unmatched
ITIL (IT Infrastructure Library)unmatched
Information Technology & Information Systemsunmatched
Leadershipunmatched
Literacyunmatched
Performance Testingunmatched
Project Engineeringunmatched
Reliability Engineeringunmatched
Security Complianceunmatched
Security Monitoringunmatched
Snowflake Schemaunmatched
Software Administrationunmatched
Splunkunmatched
System Testunmatched
System Validationunmatched
Technical Deliveryunmatched
Technical Leadershipunmatched
Test Automationunmatched
Test Dataunmatched
Time Managementunmatched
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