The Technical Engineer serves as the senior technical consultant and guide for the Advanced Analytics Engineering team within Enterprise Technology Solutions (ETS) at *** Insurance. This role is responsible for the management, upgrade, and support of the enterprise analytical platform serving 500 analytics users across all *** lines of business. The position combines deep technical expertise in multi-platform analytics infrastructure with team leadership, business stakeholder engagement, and strategic technology planning. The role also encompasses organizational responsibilities including Disaster Recovery (DR) coordination, production pipeline signoff governance, and AI tool advocacy to modernize team workflows.
Manage and maintain the Condaplus Python distribution across all enterprise platforms. This includes version upgrades and rollouts (desktop, Linux server, Windows server, macOS), coordinating security vulnerability remediation across devices, managing Conda virtual environments for application deployments, integrating with Nexus IQ firewall for automated security scanning of packages, and supporting AWS-based analytics environments including EC2 AMIs. Condaplus serves as the foundation for Python-based analytics, data science workflows, and internal tool development across the organization.
Oversee the SAS analytics platform including SAS 9.4 on RHEL 8 Linux servers and SAS Enterprise Guide on Windows. Responsibilities include planning and executing major SAS version upgrades (e.g., SAS 9.4M8, SAS Enterprise Guide 8.5), managing SAS/ACCESS client connectivity to enterprise databases (Teradata, DB2, Oracle) via ODBC configurations, coordinating user migration communications and timelines, troubleshooting SAS server performance and connectivity issues, and managing SAS web services and IIS integration for business-facing applications. This includes maintaining SAS environments across multiple lines of business including Claims, BI, and PI.
Manage the R analytics ecosystem including RStudio Server (transitioned from Commercial to Opensource, saving ***K annually), R version upgrades across platforms (Linux, Windows Desktop, AWS AMIs), Rtools for Windows package compilation, CRAN repository management and Nexus proxy configuration, and GitLab Copilot integration with RStudio Server for version control workflows. Ensure R environments are consistent and accessible for the analytics user community.
The following is a comprehensive inventory of the software products, platforms, and technologies that this role is responsible for managing, supporting, and maintaining across the enterprise.
Serve as the senior technical consultant to the Advanced Analytics Engineering team, providing guidance on architecture decisions, troubleshooting complex infrastructure issues, and setting technical direction for platform evolution. Consult with and mentor team members on best practices for server administration, deployment automation, and cross-platform integration. Responsible for the overall technical output and delivery of the engineering team.
Design and maintain comprehensive server monitoring and alerting solutions across 14 Linux servers supporting analytics workloads. This includes RAM and CPU usage monitoring dashboards (RAMMON), automated memory management and OOM protection scripts, filesystem health checks, proactive email alerting (which reduced incidents/outages by 90%), and server load analysis for capacity planning conversations with lines of business.
Serve as the DR Coordinator for the Advanced Analytics organization. Ensure business continuity through proactive monitoring, documented recovery procedures, and regular DR testing. Coordinate with infrastructure teams and business stakeholders to maintain recovery readiness across all analytics platforms.
Serve as the pipeline signoff individual for the organization, maintaining rigorous testing and validation protocols for all production deployments. Ensure zero-impact rollouts of database drivers (e.g., Teradata Vantage), platform upgrades (e.g., SAS 9.4M8, SAS EG 8.5), and security patches (e.g., Condaplus 3.0 across 93 devices) through structured testing, communication plans, and staged deployment strategies.
Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area.
Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects.
Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.
iTech Solutions, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.
Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.
We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted" that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.
Industry: Information Technology and Services
Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI