Technical Implementation Manager

Technical Implementation Manager

Remote

At Formedics, we re revolutionizing healthcare communication through cutting-edge technology and dynamic platforms. Our flagship properties include Physician s Weekly, the largest point-of-care (POC) network, and Figure1, the leading app for healthcare professional (HCP) learning and collaboration. With our recent acquisition of AMC Media Group, we now manage a diverse portfolio of 25 digital properties alongside 12 prominent medical society partnerships. Our AI/ML technology enables unrivaled targeting and impact for pharmaceutical and life science brands, shaping the future of healthcare engagement.

Job

Coordinates and implements the technical execution of high-profile digital projects, including Next Best Engagement campaigns. Oversee all aspects of back-office implementation including campaign set up in Google Ad Manager and other proprietary tools. Will be expected to work cross-functionally to ensure that technical implementation is standardized, supporting the goals of our clients.

General Accountabilities

• Build & implementation of custom and MLR approved content and campaigns.

• Build & implementation of Next Best Engagement (NBE) Campaigns.

• Interpreting client Business Requirement Documents, building customer journeys & creating QA plans to derisk errors at launch.

• Works cross-functionally with Account Management team to monitor and ensure timely, accurate delivery of technical client deliverables, and maintaining high client satisfaction.

• Works cross-functionally to implement solutions for more efficient execution approaches.

• Provides operational guidance to internal stakeholders as a Google Ad Manager and bespoke implementation tools subject matter expert.

• Identify new product operational process gaps to formalize strategy and lead internal teams to create solutions for standardization.

• Follow product specification and SOP documentation for the custom and MLR approved product suite.
  

Job Qualifications

• Education: Bachelor s degree

• Experience: 3-5 years of technical or back-office support for digital advertising campaigns
  

Skills

• HTML and CSS knowledge, with the ability to create and/or modify custom creatives within Ad tools

• Proficient across Microsoft Office Suite Products and Google Ad Manager

• Experience with Iterable or a similar marketing automation/customer engagement platform is a plus

• Experience building customer journeys, including audience segmentation, triggers, decision logic, and multi-channel orchestration

• Ability to translate business requirements into technical campaign and journey configurations

• Strong campaign QA skills, including audience eligibility, personalization, and end-to-end testing

• Industry experience working with organizations in the Publishing, Media, Health Care or Pharmaceutical areas is a plus

• Excellent time management skills

• Detail oriented and highly organized multitasker

• Industry experience working with organizations in the Publishing, Media, Health Care or Pharmaceutical areas is a plus

• Strong communication skills and ability to clearly communicate project needs to internal teams

• Solution driven and proactive in problem solving