Technical Infrastructure Program Manager, GCID-FD

Application deadline: May 17, 2026

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we"re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we"re looking for talented people who want to help.

We are looking for a highly motivated, technically savvy Fiber Delivery Technical Infrastructure Program Manager (FD-TIPM) to help develop and scale one of the world"s largest and most complex networks. The FD-TIPM is responsible for managing highly technical, cost efficient, and fast paced communication construction project schedules to keep pace with and enable AWS Network growth. This role will manage a program overseeing design reviews across our rapidly expanding global data center portfolio, with anticipated growth of 33% year over year.

As a FD-TIPM you will be part of a highly creative and efficient team of diverse backgrounds and expertise, tasked with tackling the most fascinating and challenging problems in modern fiber construction. In this role, you will be responsible for training and education of internal stakeholders and external contractors and partners, driving Kaizen process improvements, change management, and communication plans.

Key job responsibilities

Drive the implementation of large-scale fiber deployments on a global scale

Collaborate with Stakeholder teams to gather fiber deployment requirements

Develop and Maintain Process Documentation

Program Manage pre-terminated fiber cable process from Intake, Engineering, Business Development, Material Acquisition, Deployment and Closeout

Provide Deployment support for projects, augmenting the local region TIPM across the globe

Create and maintain performance dashboards and KPIs to measure program effectiveness

Build and maintain strategic vendor relationships, including developing vendor KPIs and performance metrics

Drive process improvements through data analysis and stakeholder feedback

Lead regular executive updates and cross-functional team communications

Manage program budget and resource allocation across global regions

60-75% Travel

About the team

Why AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

Inclusive Team Culture

Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, to inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.