Technical Investigator (Complaints) : 26-02034

Akraya Inc.
  • Thousand Oaks, CA
  • $30–$40 Per Hour
  • Instant Apply
30+ days ago

Job Description

Primary Skills: Complaints Investigation (Advanced), Instron Testing (Advanced), Root Cause Analysis (Advanced), Lab Equipment Investigation (Advanced), Assessment Report (Intermediate),
Contract Type:  W2 Contract
Duration: 6-12 Months 
Location: Thousand Oaks CA (Li-Hybrid)
Pay Range: $30.00 - $40.00 Per Hour 

#LP

Job Summary:
This role is responsible for conducting thorough technical investigations into device complaints, utilizing laboratory equipment and analytical skills to assess product issues. The investigator will document their findings in detailed reports and communicate them effectively to stakeholders. A key aspect of this position involves supporting lab operations and contributing to the continuous improvement of medical devices.

Key Responsibilities:

  • Perform and document device assessments of complaint samples.
  • Author comprehensive evaluation reports with timely delivery.
  • Assist with lab equipment implementation and management.
  • Conduct root cause analysis for product anomalies.
  • Gather and analyze data to support investigations.

Must-Have Skills:

  • Experience in a laboratory environment.
  • Ability to collaborate and communicate with cross-functional teams.
  • Proficiency in technical investigation and root cause analysis.

Experience in the medical device or biopharmaceutical industry, specifically within the context of product complaints and development, is preferred for this role.


ABOUT AKRAYA
Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environmentMost recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!

Industry Leaders in Tech Staffing
As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!

Join Akraya Today!
Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

Numbers & Facts

LocationThousand Oaks, CA
Salary$30–$40 Per Hour

Skills

  • Analysis Skillsunmatched
  • Communication Skillsunmatched
  • Continuous Improvementunmatched
  • Cross-Functionalunmatched
  • Data Analysisunmatched
  • Data Collectionunmatched
  • Laboratoryunmatched
  • Laboratory Equipmentunmatched
  • Laboratory Operationsunmatched
  • Leadershipunmatched
  • Medical Equipmentunmatched
  • Operational Supportunmatched
  • Problem Solving Skillsunmatched
  • Root Cause Analysisunmatched
  • Team Playerunmatched
  • Technical Recruitingunmatched
  • Time Managementunmatched
  • Writing Skillsunmatched

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