Technical Lead- SAP ME and SAP MII

Tata Consultancy Services Ltd

San Diego, CA

JOB DETAILS
SALARY
$38,000–$180,000 Per Year
SKILLS
Analysis Skills, Application Integration, Change Management, Cross-Functional, Customer Relations, Customer Support/Service, Gap Analysis, High Availability, High Availability Software, ITIL (IT Infrastructure Library), Identify Issues, Knowledge Transfer, Leadership, Manufacturing, Manufacturing Requirements, Manufacturing/Industrial Processes, Problem Solving Skills, Process Development, Product Testing, Requirements Management, Root Cause Analysis, SAP, SAP ECC (fka SAP R/3 and SAP ERP), Service Delivery, Service Level Agreement (SLA), Software Administration, Software Upgrades, Technical Leadership, Technical Writing, Time Management
LOCATION
San Diego, CA
POSTED
6 days ago

Must Have Technical/Functional Skills:

  • Strong experience in SAP ME and SAP MII with deep understanding of manufacturing execution processes.
  • Proven expertise in integration of SAP ME/MII with SAP ERP modules (PP, EWM).
  • Hands-on experience with SAP Plant Connectivity (PCo) and integration with custom applications.
  • Solid experience in Plant Floor Application Support across multiple sites (e.g., Wilton, San Diego or

similar environments).

  • Good understanding of ITIL processes, including Incident, Problem, and Change Management.
  • Ability to deliver support services within SLA, ensuring high availability and effective issue resolution.
  • Experience working in a support model (L2/L3) with strong troubleshooting and root cause analysis skills.
  • Involvement in transition and knowledge transfer activities, with ability to understand

end-to-end application landscapes.

  • Strong stakeholder management skills with ability to interact with customers and ensure seamless support experience.
  • Experience coordinating with cross-functional teams for issue resolution and system improvements.
  • Ability to align with project and LCM teams to plan and execute application upgrades.
  • Experience in evaluating manufacturing requirements and identifying process gaps.
  • Strong skills in conducting gap analysis and recommending MES solutions.
  • Exposure to evaluating multiple MES products and selecting the best-fit solution.
  • Ability to lead MES consultants and drive implementation of scalable manufacturing solutions.
  • Experience in preparing functional and technical specification documentation.

Roles & Responsibilities

  • Knowledge on Integration of SAP ME with SAP ERP modules: PP, QM, PM, SAP EWM & SAP PCo
  • Experience in support model & knowledge on Incident, Changes & Problem Management
  • Provides service delivery as per ITIL process to accommodate flexible support. compliant with the SLA to deliver effective resolution
  • Provide Plant floor application Support in various site in USA
  • Need to be involved in Transition plan activities with both Solution and Support teams to understand the complete application landscape
  • Interact with customers and make sure high availability of application with on time support
  • Coordinate with various support teams and troubleshooting technical problems.
  • Coordinate & align with project & LCM (Life Cycle Management) team make sure

  ; application upgrades planned & executed well

Salary Range: $38,000 - $180,000 a year

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About the Company

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Tata Consultancy Services Ltd