Technical Logistic Specialist

ZK Technology LLC

Tampa, FL

JOB DETAILS
SKILLS
Computer Firmware, Computer Workstations, Customer Relationship Management (CRM), Dental Insurance, Detail Oriented, ERP (Enterprise Resource Planning), Forklift, Hardware Configuration Management, Health Insurance, Identify Issues, Import/Export Compliance, Inventory Levels, Inventory Management, Inventory Reports, Lift/Move 30 Pounds, Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Operational Support, Operations Control, Order Picking/Packing, Organizational Skills, Physical Demands, Physical Inventory, Problem Solving Skills, Process Improvement, Product Lifecycle, Quality Control, Receiving Inspection, Reconciliation, Safety/Work Safety, Shipping Documents, Software Patches, Support Documentation, System Validation, Systems Administration/Management, Technical Support, Testing, Time Management, Training/Teaching, Warehousing
LOCATION
Tampa, FL
POSTED
3 days ago
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Training & development

Role Overview
We are seeking a detail-oriented Technical Logistics & Fulfillment Specialist to manage the end-to-end delivery lifecycle of our products. This role combines warehouse logistics (pick, pack, ship) with hands-on technical fulfillment, including hardware configuration, firmware updates, and basic troubleshooting.

This position carries direct responsibility for warehouse organization, cleanliness, and periodic monthly physical inventory counts. The role is physically manageable, involving light lifting, and does not require forklift operation.

The ideal candidate is organized, technically curious, and takes pride in accuracy, accountability, and maintaining an efficient, well-run workspace.

Key Responsibilities
Technical Fulfillment
  • Assemble, configure, and prepare hardware according to customer specifications
  • Perform firmware updates, patches, and basic troubleshooting on devices
  • Validate system configurations prior to shipment to ensure customer readiness
Warehouse Operations & Inventory Control
  • Pick, pack, and ship customer orders accurately and efficiently
  • Maintain 100% accurate inventory records through ERP updates and audits
  • Perform periodic monthly physical inventory counts and reconcile discrepancies
  • Receive, inspect, and properly log incoming inventory
  • Ensure correct labeling, storage, and handling of all products
Logistics Coordination
  • Manage domestic and international shipments
  • Prepare shipping documentation and support customs compliance for imports
  • Coordinate with vendors, carriers, and internal teams to ensure on-time delivery
Quality Control
  • Inspect incoming and outgoing products for quality, completeness, and functionality
  • Identify and resolve defects, shortages, or discrepancies prior to shipment
Facility Care & Organization
  • Maintain a clean, organized, and safe warehouse and work environment at all times
  • Ensure shelves, tools, equipment, and workstations are properly maintained
  • Proactively identify and implement process or organization improvements
Qualifications
Experience
  • 2 - 3 years of experience in logistics, warehouse operations, technical support, or a related role
Technical Skills
  • Proficiency with Microsoft Office (Excel, Word, Outlook)
  • Experience with Zoho CRM or similar ERP/inventory systems preferred
  • Comfortable working with hardware, firmware, and basic technical diagnostics
Physical Requirements
  • Ability to lift and carry boxes weighing up to 30 lbs
  • Ability to remain active and on your feet throughout the workday
Personal Attributes
  • Highly detail-oriented with strong organizational skills
  • Proactive self-starter who takes ownership of responsibilities
  • Strong problem-solving skills and accountability mindset
Education
  • Associate degree from an accredited college or equivalent relevant work experience

About the Company

Z

ZK Technology LLC

ZKTeco, the largest developer and manufacturer of workforce data collection terminals in the world, delivers superior quality hardware, full-featured embedded device software, and a suite of software development tools and services that enable both industry partners and Workday Time Tracking customers to maximize the return on investment in their workforce data collection systems.

Industry Expertise

With more than 10+ years serving more than 500 satisfied time and attendance and workforce management software partners across the globe, including 150 in North America, ZKTeco has developed extensive knowledge of the entire data collection process. Our deep expertise in hardware, software, and integration processes, combined with innovative product design and large-scale manufacturing capabilities, gives our industry partners the economic advantages they need -- and for their customers, the most cost-effective, enterprise-class, and high-quality product data collection solutions on the market.

Likewise, our Workday customers benefit from our extensive experience working with time and attendance and workforce management software partners to integrate our data collection terminals across multiple industries, many with unique requirements at each stage of the data collection process. And after enabling our customers to implement Workday Time Tracking at more than 2,000 sites, our practical deployment experience for data collection solutions is second to none.

A Comprehensive Suite of Data Collection Solutions

We don’t just sell terminals – we offer development tools and services for every stage of the data collection process. We can provide anything that our partners need to complete their time and attendance or workforce management solutions offering. We support many different end-user and business activity scenarios, including customized business features for any industry and technical design support for partners interested in innovating their own time-clock-based applications. We have the flexibility, knowledge, and design and production capabilities to meet any requirements.

And with our modular approach, companies can deploy the combination of hardware, software, and solutions that best meets their needs.

Lower Total Cost of Ownership and Rapid ROI

Our economies of scale in manufacturing and rapid design cycle, combined with our time-saving software development tools, solutions and services, enable us to provide the most cost-effective data collection solutions on the market to our customers and partners. By leveraging ZKTeco’s solutions, our partners and customers can get to market faster, minimizing the development risk that occurs with lengthy implementation projects, and decreasing the total cost spent on development. And with our customer-first support and long product life cycle, both partners and customers can maximize their return on investment in both ZKTeco products and their entire workforce management solution.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Computer/IT Services
FOUNDED
1998
WEBSITE
http://www.zktechnology.com