Position Title: Technical Operations Support Intern Department: Operations
Reports To: Operations Manager FLSA: Non-exempt
GENERAL SUMMARY
Under limited supervision and general guidelines, the Technical Operations Support Intern will aid the Operations team across various tasks between the Service and Shipping & Receiving teams.
ESSENTIAL JOB FUNCTIONS
Generate and maintain test and device records
Perform rework, testing and troubleshooting of failed or returned products
Perform maintenance of new product
Follow ESD policy & practices
Complete receipts of returned products, including both medical devices and their accessories on their respective RMAs, Sales Orders, or Purchase Orders according to outline procedures.
Prepare and complete shipments of products to end users according to outlined procedures.
Perform duties in a safe, non-hazardous manner in compliance with safety standards within a timely fashion meeting production deadline
Perform individual tasks as assigned; establish and maintain effective, professional, and respectful work relationships within the department and corporate community
Maintain professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities
OTHER DUTIES AND RESPONSIBILITIES
Perform additional duties as assigned
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
Ability to communicate effectively, both verbally and written.
Capably perform basic mathematics and calculations.
Successful at working as part of a team.
Must be able to perform essential functions and responsibilities independently.
Consistently meet daily/weekly projects and assigned tasks.
Basic Microsoft Office skills, specifically Excel.
Read, understand, and adhere to standard operating procedures and department policies.
Numbers & Facts
Location
Natick, MA
Skills
Communication Skillsunmatched
Mathematicsunmatched
Medical Equipmentunmatched
Microsoft Officeunmatched
Operational Supportunmatched
Purchase Ordersunmatched
Safety Complianceunmatched
Safety Standardsunmatched
Salesunmatched
Shipping/Receivingunmatched
Standard Operating Procedures (SOP)unmatched
Team Playerunmatched
Technical Operationsunmatched
Technical Supportunmatched
Testingunmatched
Time Managementunmatched
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