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Technical Operator

TeamPeople

Washington, DC

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JOB DETAILS
SKILLS
Artificial Intelligence (AI), Audiovisual, Broadcasting, Communication Skills, Computer Music and Audio, Control Systems, Customer Relations, Customer Support/Service, Desktop PC, Detail Oriented, Event Management, Graphics, Identify Issues, Industry Standards, Information Technology & Information Systems, Interpersonal Skills, Laptop PC, Maintenance Services, Microsoft PowerPoint, Microsoft Product Family, Organizational Skills, Power Amplifier, Problem Solving Skills, Production Support, System Integration (SI), System Operations, Technical Support, Testing, Time Management, Training/Teaching, Videoconferencing, WebEx
LOCATION
Washington, DC
POSTED
Today
Primary Function

The Technical Operator performs day-to-day production/operational tasks in the IMF Studios, event spaces, and meeting rooms, supporting high-quality hybrid and in-person events. Provide versatile control-room and floor support for live/recorded productions, meetings and events.

This position is on-site.

Duties & Responsibilities

  • Run graphics, playback, teleprompter, record/stream, and basic switching.
  • Perform Floor Director duties; manage timing, cues, and stage changes.
  • Support remote guest connectivity and meeting-room events.
  • Execute pre-flight checks; report issues and assist basic troubleshooting.
  • Keep logs, label assets, and hand off to archive.
  • Provide multi-skilled technical support to Producers, Directors, and clients to ensure successful hybrid and in-person events.
  • Deliver broadcast-quality technical services across multiple disciplines, including video playback, presentations, graphics operation, teleprompter, connectivity, and floor directing.
  • Manage and monitor incoming video sources for live event production across a variety of video platforms.
  • Assist Engineers to ensure the smooth operation of studios, event spaces, and meeting rooms, as directed.
  • Perform routine testing of studio, event space, and meeting room equipment; coordinate with the engineering team for repair or replacement as needed.
  • Set up, operate, and strike videoconferencing (VC) and AV systems, including: Cameras, microphones, and sound amplification systems, Data/video displays and projection systems, AV control systems and simultaneous interpretation (SI), Videoconferencing, computer control, video switching, recording, and streaming systems
  • Set up and manage presentations by connecting laptops and desktop computers to display systems and projectors; ensure proper sizing and alignment of on-screen content.
  • Configure and operate standard audio systems (microphones, mixers, amplifiers, and speakers) and adjust for clear speech and sound quality.
  • Use the Event Management System (EMS) to verify and confirm client requests for audiovisual support.
  • As the industry rapidly evolves, stay current with tools in AI technical production support, be aware of the impacts of AI and generative AI tools at various stages of development, and how to leverage AI for scale and speed in workflows.
  • Serve as a primary point of contact for clients, demonstrating strong judgment and communication when fulfilling service requests.
  • Collaborate closely with Event Services planners to ensure service confirmations align with equipment availability and staffing.
  • Support events during extended hours, including occasional evenings and weekends, as required.
  • Perform other related duties as assigned.
Skills & Qualifications
  • Excellent knowledge of current AV industry practices, standards, and procedures.
  • Strong understanding of signal flow and the ability to perform basic troubleshooting across AV systems.
  • Hands-on experience with microphone systems, digital audio consoles, videoconferencing platforms, video systems, lighting equipment, computers, and device control systems.
  • Highly adaptable, quick learner with the ability to work in fast-paced environments.
  • Curiosity and innovation is encouraged and an understanding of the principles, ethics, and modalities of AI and generative artificial intelligence (AI) and their audio/video applications.
  • Communication skills with ability to train teams and translate complex technical concepts across departments.
  • Strong creative, organizational, problem-solving, and time-management skills.
  • Effective interpersonal and communication skills with strong attention to detail.
  • Proficiency with Playback Pro, PowerPoint, ShoFlo, and videoconferencing platforms such as Webex, Zoom, and Microsoft Teams.
Education & Experience
  • Minimum of three (3) years of experience in a broadcast or professional AV environment.
  • Bachelor's degree in Information Technology, Communications, Visual Arts, or a related field is preferred.
  • CTS Certifications are desired; we support all employees in obtaining their appropriate CTS credentials.


Customer Service Commitment:

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

About the Company

T

TeamPeople

WHAT WE ARE ALL ABOUT

From the highly creative to the intrinsically technical, our passion is building successful communications teams worldwide. We're here to be your strategic partner and work with you to design the best solution for you and your operation. As a diverse group of artists and technologists, we operate as a one-stop-shop to bring your vision to life with flawless execution.

When both sides of the brain are working together, amazing things happen.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.teampeople.tv

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