Technical PM

Kforce Inc.

Miami, FL

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JOB DETAILS

SKILLS

Analysis Skills, Atlassian JIRA, Communication Skills, Computer Science, Cross-Functional, Customer Experience, Detail Oriented, Digital Circuit Design, Documentation, Emerging Technology, Hospitality and Tourism, Information Technology & Information Systems, Kiosks, Multitasking, On Site Support, Operational Improvement, Operational Strategy, Operational Support, Operations Planning, Performance Analysis, Performance Metrics, Point of Sale (POS) Systems, Presentation/Verbal Skills, Privacy Regulations, Problem Solving Skills, Project Management Software, Project Tracking, Project/Program Management, Quality System Requirements (QSR), Restaurant, Retail, Risk Analysis, Software Administration, Supplier Relationship Management (SRM), Technical Delivery, Technical Leadership, Technical Operations, Time Management, Trend Analysis, Vendor/Supplier Relations, Writing Skills

LOCATION

Miami, FL

POSTED

4 days ago

Kforce has a client seeking a Tech Project Manager in Miami, FL (Florida).Responsibilities* Oversee the planning, execution, and delivery of technology solutions, including kiosks, digital menu boards (DMBs), and in-house restaurant technology* Maintain trackers for project progress and ensure timely communication with all stakeholders* Ensure all technology deployments adhere to RBI's security standards and data privacy regulations* Create and deliver comprehensive hand-off documentation for each deployment project to the support team to enable effective Day 2 support and minimize operational disruptions* Build and maintain strong relationships with vendors, franchisees, and field support teams* Act as a liaison to coordinate franchisee technology needs, including communication, training, and issue resolution* Manage vendor relationships to ensure timely and accurate equipment delivery and support* Assist in the development of a technology innovation pipeline by evaluating new tools and enhancements to improve operational efficiency and customer experiences* Track and analyze support-related trends to identify and address common issues* Leverage analytics to monitor project performance and ensure alignment with KPIs* Identify potential risks in technology rollouts and create mitigation plans to minimize operational disruptions* Bachelor's degree in Business, Computer Science, Information Systems, or related fields preferred* 3+ years of experience in restaurant operations, technology deployment, or project management, preferably in QSR, retail, or hospitality industries* Sense of urgency is a key requirement* Proficiency in project management tools such as Smartsheet, Jira, or Monday* Strong understanding of restaurant systems, including POS platforms, labor scheduling tools, and back-of-house software* Working knowledge of current and emerging technologies in the QSR industry* Familiarity with troubleshooting hardware and software issues* Exceptional organizational and time management skills with the ability to handle multiple projects simultaneously* Strong written and verbal communication skills to interact effectively with cross-functional teams and franchisees* Detail-oriented and hands-on, with a commitment to delivering results

About the Company

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE

1,000 to 1,499 employees

INDUSTRY

Financial Services

FOUNDED

1962

WEBSITE

http://www.kforce.com/

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