TECHNICAL PROCEDURE WRITER

Judge Group

Sacramento, CA

JOB DETAILS
SALARY
$70,000–$76,000 Per Year
SKILLS
Banking Services, Communication Skills, Corporate Policies, Credit Union, Cross-Functional, Document Management, Documentation, Documentation Review, Documentation Standards, English Language, Financial Services, Industry Standards, Interviewing Skills, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Multitasking, Organizational Skills, Policy Development, Presentation/Verbal Skills, Procedure Development, Process Flow Diagram (PFD), Regulations, Reporting Skills, Research Skills, Short Messaging Service (SMS), Standard Operating Procedures (SOP), Support Documentation, Systems Maintenance, Technical Writing, Time Management, Writing Skills
LOCATION
Sacramento, CA
POSTED
4 days ago
Location: Sacramento, CA
Salary: $70,000.00 USD Annually - $76,000.00 USD Annually
Description: General Description 
Responsible for creating, updating, consolidating, and standardizing procedural documentation for the Service Operations organization. Ensures procedures comply with industry standards, regulations, company policies, and department writing standards. Collaborates with stakeholders to gather and share information while supporting multiple documentation projects. 

 Key Responsibilities 
  • Develop, write, and revise procedures for clarity, consistency, and accuracy 
  • Collaborate with subject matter experts and cross-functional teams 
  • Conduct research and interviews to gather process information 
  • Translate complex processes into user-friendly documentation 
  • Create visual aids including screenshots and process flow diagrams 
  • Manage document review cycles and approvals 
  • Track procedural updates for compliance, audit findings, and policy changes 
  • Maintain documentation aligned with system and process updates 
  • Provide status reporting on documentation projects 
  • Support implementation and distribution of finalized procedures 
 Qualifications
  • Bachelor’s degree in English, Communications, Technical Writing, or related field 
  • 2+ years of experience in procedural or technical writing 
  • Experience in financial services, banking, or credit union preferred 
  • Strong knowledge of SOPs and process documentation 
  • Excellent written and verbal communication skills 
  • Strong organizational and time management abilities 
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint)

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Contact: vfitzgerald@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com

About the Company

J

Judge Group

The Judge Group Inc., is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better. Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India.

The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications. If you would like to learn more about The Judge Group visit www.judge.com or call toll free (800) 360-4474.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1970
WEBSITE
https://www.judge.com