Technical Product Analyst

• Experience with support on requirements gathering, analysis, documentation, leading Scrum meetings, ADO Board management, documenting Features, PBIs, User Stories etc., and working with cross functional teams to include business and technology
• The candidate may have strong interpersonal skills and be a self starter to work with vendors to support deployment involving fixes, upgrades, and implementing new technology utilizing Agile/hybrid methodologies.
• Experience with cloud migrations and implementations, SaaS solutions
• Real time and batch-based data transfer and analysis experience
• Requirements gathering and documentation. Ability to analyze and manage business requirements through discussions, use cases and tools like ADO
• Risk Reduction: the analyst captures business requirements working with end users/customers. The analyst is responsible for maintaining exceptions/issues, submitting Risk Assessments, while working with the Engineers to get a solution implemented.
• Enhanced Security: The analyst collaborates with stakeholders to develop and implement or integrate efficient SaaS solutions
• Planning and Reporting: assists with Agile/SAFe processes and ensures quarterly objectives are met as part of the team portfolio. The analyst is responsible for generating weekly/monthly/quarterly metrics
• Elicit, research, analyze, and document functional, non-functional, and data requirements utilizing a variety of requirement analysis techniques including, but not limited to stakeholder interviews, requirements workshops, business process modeling, diagramming, use case analysis, data analysis, journey mapping, and prototyping.
• Facilitate requirements discussions, present requirements and supporting material through alternative views, and continuously incorporate feedback into the product backlog.
• Collaborate with vendors on the design, development, and delivery of new products and platforms.
• Evaluate alternative solutions and processes, as necessary.
• Identify risks/issues and collaborate with the project/product team to mitigate.
• Provide timely and concise communication of information to all appropriate internal and external stakeholders through a variety of communication channels.
• Manage multiple priorities independently and/or in a team environment.

• Bachelor’s degree in Management Information Systems, Computer Science, Software Engineering, or other related field, or the equivalent combination of training, education, and experience.
• 8+ years experience as a Technical Product Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or other related role.
• Knowledge and experience applying agile delivery methodologies and frameworks (e.g., SAFe, Scrum, Kanban) to deliver new products and capabilities.
• Knowledge of software/system engineering best practices.
• Effective planning, research, analytical, and problem-solving skills.
• Ability to effectively plan, organize, and prioritize multiple large, complex efforts.
• Ability to communicate technical concepts to both technical and non-technical stakeholders.
• Ability to manage multiple priorities independently and/or in a team environment to achieve goals utilizing effective planning, organization, and time management skills.
• Ability to resolve problems and identify root cause.
• Effective interpersonal, verbal, and written communication skills.
• Advanced skill in Microsoft Office application suite including Excel, PowerPoint, and Visio.
• Experience with Financial Services industry applications, systems, standards, practices, and trends.
• SAFe Agilist, Product Owner / Product Manager, Scrum Master, Lean Portfolio Management certification or other related SAFe certifications.
• Certified Scrum Master (CSM), DevOps, Microsoft Azure, or other IT industry certifications.
• Experience with Microsoft Azure DevOps.

• Capture detailed stakeholder use cases, system requirements, and process flows. Focus on devops lifecycle events
• Systems Documentation: Data Mapping, Reporting, Process Flow Diagrams
• Draft and assist architect and Engineer to create visual process models illustrating key workflows: business workflows, authentication (including SAML, OAuth2/OIDC), and data transfers/integrations with internal and external systems
• Diagrams should delineate decision points, exception pathways, and error handling routines
• Technical Design Specifications
• Blueprint the consolidated architecture overview, data flows, attribute mappings, authentication protocols, and system interfaces 

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

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