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Technical Product Enablement Specialist

Multivac

Kansas City, MO

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JOB DETAILS
SKILLS
Capital Equipment, Communication Skills, Computer Skills, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer/Client Research, Driver's License, Editing, Intelligence Gathering, Marketing, Messaging Technology, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Operational Support, Product Documentation, Product Management, Product Marketing, Product Strategy, Product Support, Product/Service Launch, Regulations, SAP, Sales, Sales Operations, Sales Support, Support Documentation, Technical Leadership, Technical Support, Technical Writing, Willing to Travel
LOCATION
Kansas City, MO
POSTED
Today
Description

The Technical Product Enablement Specialist serves as a cross-functional technical support resource for the Technical Product Specialist (TPS) team. This role ensures smooth internal execution of product-related activities by coordinating documentation, supporting product launches, and facilitating communication between TPSs and internal stakeholders. This role works in close partnership with TPS's by leading internal operational and coordination efforts that are critical to product success, while enabling strong alignment across teams and customer-facing activities.

Time Utilization:

This position will travel up to 10% of the time. Normal business hours are 8:00am to 5:00pm.

Essential Duties and Responsibilities:
  • Coordinate and support planning and execution of new product launches, ensuring alignment with established launch responsibilities.
  • Oversee launch timelines, track cross-functional deliverables, and manage internal communication throughout the launch cycle.
  • Ensure Marketing, Sales, and Sales Support Operations are aligned on messaging, technical accuracy, and launch readiness.
  • Manage the creation, editing, and distribution of technical documentation for core products, including guides, application resources, and sales-support materials.
  • Maintain and continuously update the technical documentation repository for Sales and Sales Support Operations, ensuring accessibility and relevance.
  • Work closely with Technical Product Specialists to gather product intelligence, customer insights, and market feedback to share with the internal Marketing team and equipment manufacturer.
  • Support TPSs in developing competitive materials such as battle cards, comparison tools, and application guides.
  • Collaborate with TPSs and Marketing to collect and organize competitive, regulatory, and customer feedback to help influence product strategy and further development.
  • Update internal stakeholders on changes to product specifications, documentation, competitive landscape, and launch readiness.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree in business, engineering, or related field and five years of experience in capital equipment sales, marketing, product management or related technical field; or equivalent combination of education and experience. Prior experience in technical coordination, product support, marketing operations, or related capacity preferred.

Computer Skills:
To perform this job successfully, an individual should be proficient in Microsoft Office, particularly Word, Excel, and Power Point. Working knowledge of SAP CRM preferred.

Certificates and Licenses:
Current valid driver's license and the ability to obtain a passport for travel as required by position.

About the Company

M

Multivac

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