Technical Product Manager - ServiceNow

Genesis10 is currently seeking a Technical Product Manager (TPM) - IRM/GRC for a direct hire, full time position with a Major Financial Services Firm located in Plano, TX.

This is a technical leadership role where you will own the 12–24 month product roadmap for a mission-critical platform. As a TPM, you will influence the technical architecture and data strategy to move the organization into a unified, automated ecosystem. You will serve as a trusted advisor to executive leadership, championing an "out-of-the-box" mindset to ensure the IRM/GRC suite remains agile, maintainable, and aligned with modern CSDM/CMDB standards.

Responsibilities:

• Define quarterly goals and measurable outcomes, managing a prioritized backlog that balances new features with technical debt and platform health
• Lead workshops with Risk, Privacy, and Procurement teams to document technical user stories, process flows, and data models for modules like Vendor Risk, Business Continuity, and Regulatory Change
• Facilitate ceremonies including backlog grooming and sprint planning, working closely with Developers to ensure technical feasibility and high-quality delivery
• Partner with Business and Technical leadership to build executive-level dashboards and KPI frameworks using Performance Analytics to track control effectiveness
• Collaborate with Architects and Tech Leads to ensure IRM solutions integrate seamlessly with identity platforms, ERPs, and vulnerability management tools

Requirements:

• 10+ years' demonstrable and relatively recent experience in IT Service Management or IT Service Delivery required, supervisory experience preferred
• 5+ years as a TPM or BSA supporting ServiceNow, with at least 3+ years of direct experience in the IRM/GRC suite
• Experience with risk frameworks (ISO, NIST, SOX, etc.) and audit processes within highly regulated industries
• Strong knowledge of ServiceNow architecture, data models, and workflows; familiarity with Security Operations and ITSM is preferred
• Communicate effectively at both the executive and operational levels, translating technical constraints into business impacts
• Partner with engineers on IntegrationHub, APIs, and third-party data sources to automate risk assessments
• ServiceNow Certified System Administrator (CSA) and experience with UI Builder or Performance Analytics

Pay range: $95,000 - $140,000 per year. This position is also eligible for a discretionary bonus based on firm and individual performance.
 
W2 Status:
Only candidates available and ready to work directly as Genesis10 employees will
be considered for this position.
 
If you have the described qualifications and are interested in this exciting opportunity, please apply!
 
Genesis10 – Contract & Perm/Direct Hire
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
 
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
 

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available

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  For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
   
  Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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