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Technical Product Manager / Solution Architect (PeopleSoft / ERP Governance)

Crescens Inc.

Austin, TX(remote)

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JOB DETAILS
SKILLS
Acceptance Testing, Access Control, Analysis Skills, Application Programming Interface (API), Asset Management, Authentication, Best Practices, Business Processes, Certified Public Accountant (CPA), Communication Skills, Computer Security, Contract Analysis, Contract Requirements, Cross-Functional, Customer Support/Service, Data Quality, Develop and Maintain Customers, Disability Accommodations, Disaster Recovery, ERP (Enterprise Resource Planning), Financial Systems, Government, Human Resources Software, Hyperion SQR, IT Procurement, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Information/Data Security (InfoSec), Integration Testing, Language Interpreter, OAuth, Oracle 11i, PS Query, Peoplesoft, Peoplesoft PeopleTools, Peoplesoft Peoplecode, Procedure Development, Process Development, Product Management, Production Support, Project/Program Management, Prototyping, Requirements Management, SQL (Structured Query Language), Sales Closing Skills, Security Analysis, Security Assertion Markup Language (SAML), Software Administration, Software Design, Software Development Lifecycle (SDLC), State Government, Systems Administration/Management, Systems Maintenance, Technical Leadership, Technical Support, Testing, Time Management, User Groups, Vendor/Supplier Management, Web Content Accessibility Guidelines (WCAG)
LOCATION
Austin, TX
POSTED
2 days ago
Job Title: CAPPS Security Analyst
Location: Remote
Duration: 12+ Months

Responsibilities
  • Performing highly advanced (senior-level) consultative services and technical assistance work related to supporting the CAPPS Program.
  • Responsible for the(CAPPS) security framework, which includes but is not limited to:.
  • Manage and enforce role based access control (RBAC) and least privilege models within CAPPS and connected systems
  • Design and maintain segregation of duties (SoD) rules; identify and remediate SoD conflicts across business processes.
  • Review and validate security roles, permission sets, and custom authorizations within CAPPS and all ancillary systems.
  • Monitor and analyze authentication, authorization, and privilege escalation logs for suspicious behavior and coordinate any findings with CPA Information Security Office.
  • Oversee secure integration of third party apps via SAML, OAuth, OIDC, SCIM, and custom APIs.
  • Validate CAPPS application changes, customizations, and workflows for security and compliance impact.
  • Respond to and investigate identity related security incidents, including account compromise, unauthorized access, and fraud indicators.
  • Maintain standards for security, performance, compliance, and architecture.
  • Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable, operable, understandable, and robust experiences for all users, regularly reviewing content for compliance, and implementing updates or remediation whenever accessibility issues are identified.
  • Reviewing and suggesting approval for all assigned Security Deliverables related to CAPPS Architecture, CAPPS System Development Lifecycle, Disaster Recovery, CAPPS Security Plans (SSP), and all CAPPS related Security plans related to CAPPS applications currently and planning for the future.

Service Desk Support
  • Plans, designs, develops, deploys, supports and maintains system configurations and modifications for CPA's CAPPS HR/Payroll application to ensure the system produces accurate data, performs efficiently, and adheres to applicable policies.
  • Performs highly advanced analysis and participates in special projects and cyclic processes in support of CPA's CAPPS HR/Payroll application which may include but is not limited to production expansion projects (i.e., agency deployments of CAPPS, new agency creation, deployment of new functionality), fiscal year end closer, legislative system changes, third-party integrations, PeopleSoft Image upgrades and/or decommissioning functionality.
  • Supports CAPPS agencies with discovery, prototyping, configuration, security, conversion, integration, and acceptance testing for either implementation or post-production support.
  • Provides Level 2 Service Desk duties inclusive of, but not limited to ticket handling for complex issues, in-depth troubleshooting, well documented analysis, and basic configurations following an established and auditable process. All work is done in cooperation and collaboration with a Managed Services vendor that is responsible for all Level 3 duties.
  • Performs all duties following CPA's processes, policies, and procedures within project scope and on schedule accordance with milestones, deliverables, and due dates.
  • Works under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing a variety of complicated tasks. Established processes and procedures must be followed.
  • Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
  • Actively responds to and maintains customer ticket requests via the CAPPS Service Desk with current information and statuses, including but not limited to break fixes, incidents, required maintenance, and enhancement requests.
  • Actively participates in CPA's Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities.
  • Participates in Disaster Recovery and Upgrade Testing activities.
  • Assists with expansion activities.
  • Makes presentations at CAPPS User Groups.
  • Plans, designs, develops, implements, supports, and maintains the information technology security measures to safeguard system information.
  • Participates as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS. Any enhancements, process changes, or system fixes consider security, availability, processing integrity, confidentiality, and privacy as solutions are suggested, approved, and implemented.

Required Skills:
  • Extensive Texas public sector experience, directly working for or supporting a Texas state government agency
  • Extensive experience performing technical activities in support of CPA application systems
  • Extensive experience creating and managing a strategic roadmap by combining strong planning skills, technical insight, and effective cross functional communication
  • Experience preparing materials for and conducting executive-level presentations
  • Experience performing technical project management activities in support of CPA's CAPPS program
  • Experience in interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements
  • Extensive knowledge of/experience with data integration, data quality, and SDLC processes and methodologies
  • Experience in IT security and control practices
  • Technical experience with PeopleSoft FSCM or HCM 9.2, PeopleTools, Peoplecode, Application Designer, SQL, PS Query, SQR, Application Engine and Oracle 11 or higher
  • Experience with CAPPS Central production and deployment technical support activities for more than 100 agencies and 5 Hub instances.
  • Experience with IT service desk functions, knowledge of ITIL framework methodologies and processes.
  • Experience serving in a security analyst role with responsibility overseeing a Managed Services provider
  • Experience with user role segregation of duties (SoD) in multi-tenant software applications.
  • Experience with software and hardware management industry best practices
  • Experience with CPA's legacy Statewide Financial Systems production support activities
  • Experience developing technical specifications to support IT procurements

About the Company

C

Crescens Inc.

Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada.  We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality. 

Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk.  A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices. 

COMPANY SIZE
20 to 49 employees
INDUSTRY
Computer/IT Services
FOUNDED
2002
WEBSITE
http://crescensinc.com/

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