Technical Product Managers

University of Utah

Salt Lake City, UT

JOB DETAILS
SALARY
$95,000–$110,000 Per Year
SKILLS
Agile Programming Methodologies, Alliance/Partner Management, Application Hosting, Atlassian JIRA, Authentication, Background Investigation, Backlog Prioritization, Best Practices, Business Analysis, Business Operations, Business Processes, Code of Federal Regulations, Communication Skills, Continuous Improvement, Cross-Functional, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Data Management, Disability Accommodations, Emerging Technology, Employee Benefits, Enterprise Applications, Enterprise Data Integration, Establish Priorities, Executive Relationships, Finance, Fishing, Healthcare, Higher Education, Human Resources Software, Identity Data Management, Information Technology & Information Systems, Internet Application, Leadership, Needs Assessment, Operational Improvement, Operational Strategy, Organizational Skills, Peoplesoft, Problem Solving Skills, Process Analysis, Process Improvement, Product Backlog, Product Engineering, Product Management, Product Planning, Product Programs, Product Strategy, Project Schedule, Project Tracking, Public Safety, Relationship Management, Requirements Management, Risk, Sales Management, Scrum Project Management and Software Development, Security Assertion Markup Language (SAML), ServiceNow, Software Administration, Software Development, Software Licenses, Software Upgrades, Sports, Sprint Planning, Strategic Planning, Supplier Relationship Management (SRM), Team Player, Technical Leadership, Technical Strategy, Technical Support, University/School Policies, User Interface/Experience (UI/UX), Vendor/Supplier Relations, Wireless Communications
LOCATION
Salt Lake City, UT
POSTED
2 days ago

Announcement

Details

Open Date 07/09/2026 Requisition Number PRN45621B Job Title Technical Product Managers Working Title Product Manager IV Career Progression Track P00 Track Level P4 - Advanced FLSA Code Professional Patient Sensitive Job Code? No Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Monday - Friday 8-5

VP Area President Department 00417 - UIT Univ Support Services Location Campus City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $95,000-110,000.00 Close Date 07/31/2026 Priority Review Date (Note - Posting may close at any time) Job Summary

Technical Product Manager IV

The IT Product Manager provides strategic leadership, planning, and lifecycle management for enterprise software applications that support university departments and campus-wide business operations. This position serves as the primary liaison between Enterprise IT and diverse institutional stakeholders, spanning campus auxiliary services as well as campus and healthcare HR departments - ensuring technology solutions align with institutional goals and deliver value to students, faculty, and staff.

Working closely with business leaders, technical teams, and third-party vendors, the IT Product Manager evaluates business needs, develops product strategies and roadmaps, and oversees the successful delivery of enterprise software enhancements and initiatives. This role combines product management, customer relationship management, business analysis, and project leadership to deliver secure, reliable, and user-centered technology solutions.

About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the BIG-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.

Responsibilities

Technical Product Manager IV

Product Strategy and Management

  • Manage a portfolio of enterprise software applications supporting university business operations.
  • Develop and maintain product vision, strategy, roadmaps, and lifecycle plans aligned with institutional priorities.
  • Evaluate existing applications and identify opportunities for modernization, continuous improvement, and increased operational efficiency.
  • Prioritize product enhancements and initiatives based on business value, technical feasibility, risk, and available resources.
  • Oversee application implementation, upgrades, maintenance, and retirement activities.

Stakeholder Engagement and Business Partnership

  • Build collaborative relationships with campus departments, stakeholders, executive leadership, and third-party vendors.
  • Serve as the primary point of contact for enterprise application strategy, functionality, and support.
  • Facilitate stakeholder meetings and portfolio governance committees to gather business requirements, communicate priorities, and align distinct campus auxiliary, campus HR, and healthcare HR business needs.
  • Translate business needs into functional requirements and technology solutions that improve business processes and user experience.
  • Present project status, recommendations, and product strategies to technical and non-technical audiences, including executive sponsors.

Product Delivery and Agile Leadership

  • Represent business priorities within Agile development teams by managing product backlogs, prioritizing user stories, and defining acceptance criteria.
  • Participate in sprint planning, backlog refinement, reviews, and retrospectives to ensure successful product delivery.
  • Collaborate with Product Management, Engineering, and technical teams to develop and execute strategic product roadmaps.
  • Balance competing priorities across the auxiliary and HR application portfolios while ensuring the delivery of high-value solutions.

Project, Integration, and Cross-Functional Leadership

  • Lead multiple concurrent enterprise software initiatives from planning through implementation.
  • Coordinate cross-functional activities involving development, infrastructure, security, business units, and third-party vendors.
  • Collaborate with campus departments and software vendors to support enterprise application implementations, upgrades, integrations, and ongoing improvements.
  • Facilitate technical and functional discussions that align business needs with product capabilities and university technology standards.
  • Oversee enterprise data integrations and data feeds supporting departments across campus, ensuring reliable data flow between core systems of record (e.g., PeopleSoft) and various internal or vendor-hosted applications.
  • Monitor project scope, schedules, risks, dependencies, and resource needs to ensure successful delivery.

Continuous Improvement

  • Analyze business processes and recommend technology solutions that improve operational effectiveness and customer satisfaction.
  • Promote best practices in product management, Agile delivery, governance, and stakeholder engagement.
  • Evaluate emerging technologies and recommend enhancements that support the University's strategic objectives.

Job Code: P35314

Grade: P22

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Technical Product Manager, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

Preferences

  • Experience serving as a Product Manager or Product Owner for enterprise applications in the HR world, as well as auxiliary applications outside the areas of finance, HR, and student.
  • Experience working within Agile or Scrum development methodologies.
  • Experience with enterprise platforms such as Jira, Confluence, ServiceNow, PeopleSoft, or similar technologies.
  • Experience managing enterprise data integrations, system interfaces, and downstream data dependencies between core systems and auxiliary/HR applications.
  • Familiarity with authentication and identity management technologies, including SAML, CAS, or Shibboleth.
  • Experience collaborating with software developers, architects, UI/UX teams, infrastructure, and security teams.
  • Experience managing vendor relationships and partnering with executive leadership, business stakeholders, and data stewards across diverse campus and healthcare portfolios.
  • Experience in higher education or another large, complex organization.
  • Experience managing or supporting enterprise software applications or web-based systems.
  • Experience gathering business requirements and translating them into functional solutions.
  • Experience working in a collaborative, cross-functional environment.
  • Strong communication, organizational, and relationship management skills.

Type Benefited Staff Special Instructions Summary Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

    • What is your highest level of completed education?
  • None

  • High School Diploma or Equivalent

  • Associate Degree

  • Bachelor's Degree

  • Master's Degree

  • Doctorate Degree

    • How many years of related work experience do you have?
  • Less than 2 years

  • 2 years or more, but less than 4 years

  • 4 years or more, but less than 6 years

  • 6 years or more, but less than 8 years

  • 8 years or more, but less than 10 years

  • 10 years or more, but less than 12 years

  • 12 years or more, but less than 14 years

  • 14 years or more

    • Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
  • Yes

  • No

    • Are you legally authorized to work in the United States?
  • Yes

  • No

Applicant Documents

Required Documents

  • Resume

Optional Documents

  • Cover Letter

About the Company

U

University of Utah

The state’s oldest and largest institution of higher education, the University of Utah is the flagship university of the state. The University offers more than 100 undergraduate and 90 graduate degree programs to more than 31,000 students (23,500 undergraduate and 7,500 graduate). The University is noted for its high research profile, its diversity of ideas and people, its stunningly beautiful setting and the warmth, friendliness, and collegiality of its faculty staff, and students. Imagine yourself working in a collaborative, creative, respectful environment where everyone’s contribution is needed and appreciated – University of Utah!

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1850
WEBSITE
http://www.utah.edu/