Technical Product & Solutions Manager - Networks & Security

HIGHLIGHTSOn-SiteFull-TimeB2B SW Product Eng LOCATIONLincolnshire IL Step into the innovative world of LG Electronics. As a global leader in technology LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise Lifes Good embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.Our diverse portfolio includes Home Appliance Solutions Media Entertainment Solutions Vehicle Solutions and Eco Solutions. Our management philosophy Jeong-do Management embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of Customer-Value Creation and People-Oriented Management these values shape our corporate culture fostering creativity diversity and integrity. At LG we believe in the power of collective wisdom through an inclusive work environment.Join us and become a part of a company that is shaping the future of technology.At LG we strive to make Life Good for Everyone.Job DescriptionLG Electronics Information Display Division is seeking a Technical Product & Solutions Manager - Networks & Security to join our rapidly growing Software Solutions business at our office in Lincolnshire IL. This is an in-office position 5 daysweek.The Technical Product & Solutions Manager - Networks & Security will serve as LGs subject matter expert for enterprise networking network administration and information security as they relate to the deployment and integration of LGs digital signage hardware and cloud-based Remote Monitoring & Management RMS and Content Management System CMS software in Enterprise Operational Technology OT Retail Healthcare Transportation and Government environments.This is not an internal IT position administering LGs internal infrastructure. Instead you will represent LG while working directly with customers IT network engineering network administration and information security teams to ensure successful deployment integration security and ongoing operation of LG commercial display solutions.The ideal candidate combines strong product management capabilities with deep hands-on experience in enterprise networking network administration cybersecurity customer-facing technical consulting and solution architecture.Principal Responsibilities• Lead the networking and security integration of LG software solutions with customer IT and network infrastructure.• Act as the primary networking and cybersecurity subject matter expert for enterprise customers system integrators and internal teams.• Work directly with customer network administrators and network engineering teams to design validate and troubleshoot connectivity for LG digital signage deployments.• Recommend cybersecurity best practices network architecture standards and security policies for customers deploying LG digital signage solutions.• Author system and software requirements specifications related to networking authentication encryption security and compliance for Product Planning and R&D teams.• Assist customers in debugging troubleshooting and resolving networking communication authentication and security issues in production environments.• Analyze and troubleshoot issues involving TCPIP DNS DHCP routing switching VLANs Wi-Fi VPNs firewalls proxies multicast traffic and cloud connectivity.• Maintain administer troubleshoot and continuously improve LGs local lab and demonstration network environments including switches routers wireless infrastructure VLANs firewalls VPNs and security controls used for product validation interoperability testing proof-of-concept activities customer demonstrations and engineering development.• Design implement and document lab network architectures that accurately emulate customer enterprise environments to support testing troubleshooting security validation and product development initiatives.• Evaluate and deploy new networking and security technologies within the lab environment to support next-generation LG software and hardware solutions.• Support customer security reviews risk assessments architecture reviews and vendor security questionnaires.• Strengthen LGs software business competitiveness through discovery of new technologies proof-of-concept initiatives and evaluation of emerging networking and cybersecurity solutions.• Collaborate with Sales Marketing Product Planning and R&D to develop next-generation secure software solutions that align with evolving industry networking and security standards.• Build and maintain strong relationships with customers by understanding their business objectives technical environments and operational challenges.• Generate proposals presentations technical documentation and customer-facing materials that effectively communicate LGs networking and security capabilities and value proposition.• Work closely with Sales and Business Development teams to ensure successful onboarding deployment and long-term customer success.• Perform SWOT analysis of LG commercial display products and cloud SaaS solutions with respect to networking security device management and enterprise integration capabilities.• Monitor industry trends competitive offerings and emerging technologies in networking cybersecurity SaaS OT and IoT environments.• Support customer onboarding product demonstrations technical training sessions webinars trade shows and industry events.Required Qualifications• Bachelors degree in Electrical Engineering Computer Engineering Computer Science Information Systems Cybersecurity or a related field.• Minimum of 8 years of hands-on experience in enterprise network administration network engineering network architecture network operations or enterprise cybersecurity.• Demonstrated experience designing administering troubleshooting and securing enterprise network infrastructure.• Hands-on experience administering enterprise network infrastructure including switches routers firewalls wireless networks VPNs DNS DHCP VLANs and network monitoring solutions.• Experience building maintaining and troubleshooting test development or lab network environments used for validation demonstrations or engineering purposes.• Direct experience with IAM PKI SSO EDRXDR Authentication Encryption Certificate Management MDM or Device Provisioning.• In-depth understanding of TCPIP UDP DNS DHCP VLANs Routing and Switching Multicast Networking Wi-Fi Technologies Firewalls VPN Technologies RESTful APIs and Network Monitoring.• Experience administering or supporting enterprise networking platforms from Cisco Juniper Aruba HPE Fortinet Palo Alto Meraki or equivalent.• Strong network troubleshooting skills including packet capture and protocol analysis using Wireshark tcpdump or equivalent.• Ability to debug complex networking communication authentication and cloud connectivity issues across distributed environments.• Excellent verbal written presentation and interpersonal communication skills.• Strong analytical technical and problem-solving capabilities.• Ability to communicate effectively with both highly technical stakeholders and executive audiences.• Ability to travel domestically and internationally up to 10 of the time.Preferred Qualifications• Industrial OT and IoT cybersecurity experience.• SaaS PaaS cloud infrastructure and data orchestration experience.• Experience supporting large-scale endpoint deployments and device management platforms.• Experience with Zero Trust architectures and modern enterprise security frameworks.• Professional certifications such as CCNA CCNP CISSP CISM Security Palo Alto Fortinet Aruba or equivalent.• Product management experience supporting enterprise software cloud platforms networking products or cybersecurity solutions.Recruiting Range100000-133000 USDBenefits Offered Full-Time EmployeesNo-cost employee premiums for you and your eligible dependents for competitive medical dental vision and prescription benefits.Auto enrollment with immediate vesting of competitive company matching contributions in a 401k Retirement Savings Plan with several investmentoptions.Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives varies by role.Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.Family orientated benefits such as paid parental leave and support for families raising children with learning social behavioral challenges or developmental disabilities.Group Rate Life and Disability Insurance.Benefits Offered TemporaryContractors Eligible for the relevant benefit programs offered through our partner agencies.Privacy Notice to California ApplicantsApplicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at 973-477-7090 orsupportlg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.All qualified applicants will be considered for employment without regard to race color religion sex including pregnancy sexual orientation or gender identity national origin age disability genetic information protected veteran status or any other characteristic protected by applicable federal state or local law.In addition to the above LG believes that pay transparency is a key part of diversity equity and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset experience licensure certifications internal equity and other business needs. While we consider geographic pay differentials in final offers because we operate in many geographies where applicable the salary range listed may not reflect all geographic differentials applied.